A detailed explanation of the quality audit process extending the discussion into the areas of initiating corrective and preventive actions after the problems have been diagnosed. Quality management specialists Russell and Regel guide the reader through problem reporting and into the areas of process definition, tracking, initiating corrective action, effective audit program follow up and management, and troubleshooting in unfriendly environments. The appendices include helpful checklists for auditing quality systems, auditor qualification criteria, and program management. Annotation c. by Book News, Inc., Portland, Or.

After the Quality Audit: Closing the Loop on the Audit Process

Business & Money

Regel, Terry

Russell, J.P.

Management & Leadership

Asq Pr

<p>Written for those who are charged with fixing what the auditor finds wrong in an organization, this second edition goes beyond the quality audit process to thoroughly examine how to initiate appropriate corrective or preventive actions. The book's focus is on defining problems, making sure the problems are understood, ensuring that the solutions work, and effectively managing the audit program. </p>
<p>Thoroughly updated to reflect the changes in the ISO 9000 standards, including new chapters on customer service and auditing follow-up protocol, the new edition features a chapter on the Reason-Pain Matrix (which links audit results with organizational benefits), the survey results of hundreds of professionals, and expanded case studies. The second edition of After the Quality Audit is a powerful tool for improving your auditing techniques and offers solid advice on how to get the most out of the audit process for your company.</p>

Accounting

See the best price to sell, buy, or rent books by Regel, Terry. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Regel, Terry

See the best price to sell, buy, or rent books by Regel, Terry. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

After the Quality Audit: Closing the Loop on the Audit Process

After the Quality Audit: Closing the Loop on the Audit Process