The best marketing you can do for your business is to concentrate on creating a high-quality operation that customers, employees and other businesspeople will trust, respect and recommend. 
Marketing Without Advertising teaches small business owners practical strategies to: 
* attract new customers and build trust * encourage customer recommendations * improve customer service and turn even dissatisfied customers into active supporters of the business * list products and services widely and inexpensively * plan marketing events that will keep customers involved * use the Internet to market services and products 
This essential book will help you market your business with common sense, not piles of cents.

Marketing Without Advertising (2nd Ed.)

Business & Money

PHILLIPS, MICHAEL

Rasberry, Salli

Management & Leadership

Nolo

Offers small business owners marketing tips, including strategies for attracting new customers and turning dissatisfied customers into loyal supporters.

Marketing Without Advertising: Inspire Customers to Rave About Your Business to Create Lasting Success, Fourth Edition

This is an exact reprint of the 1st edition.

The Seven Laws of Money

Economics

Clear Glass Pubns

Make your business stand out without the cost of advertising! The best marketing you can do for your business is to concentrate on creating a high-quality operation that customers, employees and other businesspeople will trust, respect and recommend. Marketing Without Advertising teaches small business owners practical strategies to: # encourage customers to spread the good word about your business # attract new customers and gain their trust # turn dissatisfied customers into loyal supporters # list your products or services widely and inexpensively # plan marketing events that will keep customers involved # encourage the media to comment positively on your business The 6th edition is completely rewritten with and updated with real world examples and resources. It also discusses the latest marketing trends, such as international Internet marketing and blogs. --This text refers to the Paperback edition.

Marketing Without Advertising: Inspire Customers To Rave About Your Business & Create Lasting Success

Fitzpatrick, Diana

Marketing & Sales

Make your business stand out without the cost of advertising! The best marketing you can do for your business is to concentrate on creating a high-quality operation that customers, employees and other businesspeople will trust, respect and recommend. Marketing Without Advertising teaches small business owners practical strategies to: 
<li>encourage customers to spread the good word about your business 
</li>
<li>attract new customers and gain their trust 
</li>
<li>turn dissatisfied customers into loyal supporters 
</li>
<li>list your products or services widely and inexpensively 
</li>
<li>plan marketing events that will keep customers involved 
</li>
<li>encourage the media to comment positively on your business The 6th edition is completely rewritten with and updated with real world examples and resources. It also discusses the latest marketing trends, such as international Internet marketing and blogs.</li>

Marketing Without Advertising: Easy Ways to Build a Business Your Customers Will Love and Recommend

In an effort to take more control over an act as uncontrollable as dying, many Americans are putting greater thought into how they and their loved ones leave this world. While there are a number of books on estate planning and grieving, few look beyond financial considerations and formulaic advice on handling grief to take in . Writing in a gentle, informative, and supportive style, authors Salli Rasberry and Carole Rae Wantanabe have created a truly accessible and sensitive guide to a very difficult subject. Part lively discussion of today's trends, part spiritual journey, and part practical handbook, THE ART OF DYING reveals that the art of dying well is integral and inseparable from the art of living well.

The Art of Dying: Honoring and Celebrating Life's Passages

Watanabe, Carole Rae

Parenting & Relationships

Celestial Arts

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Books by Rasberry, Salli