Deliver maximum value to customers and clients with this blueprint to customer success&nbsp; In&nbsp;The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers, customer learning experts Barry Kelly and Daniel Quick&nbsp;explain how teaching customers to best engage with your products and services is the key to converting them from prospects to&nbsp;loyal advocates of your brand.&#8239;&nbsp; In this book, you'll examine how to define success for your customer, create a customer education development plan, and pursue customer success and revenue metrics. You'll also:&nbsp; <ul> <li>Learn&nbsp;why you should&nbsp;prioritize customer learning and invest in customer training and education&nbsp;</li> <li>Discover how to create a detailed customer success and retention plan that emphasizes delivered value&nbsp;</li> <li>Determine how to implement a learning strategy that maximizes and scales lifetime customer value&nbsp;</li> </ul> Perfect for founders, executives, managers, and practitioners at companies of all kinds,&nbsp;The Customer Education Playbook&nbsp;is especially practical for SaaS company executives seeking to extract and provide maximum value from their customers over the long haul.&nbsp;

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers

Business & Money

Kelly, Barry

Quick, Daniel

Marketing & Sales

wiley

See the best price to sell, buy, or rent books by Quick, Daniel. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Quick, Daniel

See the best price to sell, buy, or rent books by Quick, Daniel. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

The Customer Education Playbook: How Leading Companies Engage, Convert, and Retain Customers