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 The latest experimental design techniques for quality improvement"The methods taught in this book are a major contribution to statistical methods as an aid to engineers, as well as to those in industry, education, or government who are trying to understand the meaning of fi gures derived from comparisons or experiments." -- W. EDWARDS DEMING
Co-written by three recipients of the Deming Medal awarded by the American Society for Quality (ASQ), Quality Improvement through Planned Experimentation, Third Edition discusses the principles and methodologies for planning and conductingexperiments to improve products, processes, or systems.
Fully revised with up-to-date case studies and incorporating new software, this authoritative guide fosters the sequential building of knowledge essential for implementing effective improvements. End-of-chapter exercises reinforce what you've learned, and forms for designing planned experiments help you to integrate themethods in the book into your daily work. The methods of planned experimentation provide an opportunity to better meet the needs of customers, reduce costs, and increase productivity by effecting verifiably beneficial changes.
COVERAGE INCLUDES: * Improvement of quality * Principles for design and analysis of planned experiments * Experiments with one factor * Experiments with more than one factor * Reducing the size of experiments * Evaluating sources of variation* Sequential experimentation * Using a time series response variable * Designs with factors at more than two levels * Applications in health care * New product design
NEW: Study-it software available for download!

Quality Improvement Through Planned Experimentation 3/E

Business & Money

Provost, Lloyd P.

Nolan, Thomas W.

Moen, Ronald

Management & Leadership

McGraw=Hill

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Langley, Gerald J.

Nolan, Kevin M.

Norman, Clifford L.

Moen, Ronald D.

Jossey-Bass

This guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.

The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Even experienced data users will find valuable resources among the tools and cases that enrich The Health Care Data Guide. Practical and step-by-step, this book spotlights statistical process control (SPC) and develops a philosophy, a strategy, and a set of methods for ongoing improvement to yield better outcomes. Provost and Murray reveal how to put SPC into practice for a wide range of applications including evaluating current process performance, searching for ideas for and determining evidence of improvement, and tracking and documenting sustainability of improvement. A comprehensive overview of graphical methods in SPC includes Shewhart charts, run charts, frequency plots, Pareto analysis, and scatter diagrams. Other topics include stratification and rational sub-grouping of data and methods to help predict performance of processes. Illustrative examples and case studies encourage users to evaluate their knowledge and skills interactively and provide opportunity to develop additional skills and confidence in displaying and interpreting data. Companion Web site: www.josseybass.com/go/provost

The Health Care Data Guide: Learning from Data for Improvement

Medical Books

Murray, Sandra K.

Administration & Medicine Economics

Jossey-Bass Inc Pub

Improve quality and productivity in most any organization Based on W. Edwards Deming's model, this guide offers an integrated approach to testing and improvement?one that is designed to deliver quick and substantial results. Using simple stories to illustrate core ideas, the authors?all active consultants?introduce a new, flexible model for improving quality and productivity in diverse settings. They draw from research conducted in a variety of areas?manufacturing, government, and schools?to present a practical tool kit of ideas, examples, and applications. What's more, they've included a Resource Guide to Change Concepts so even beginners can utilize the tested techniques of some of the world's most experienced practitioners.

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)

Transform health care delivery with data In the newly revised Second Edition of The Health Care Data Guide: Learning from Data for Improvement, an expert team of authors delivers a comprehensive blueprint for healthcare improvement with data. The book discusses how health care practitioners, researchers, and other professionals can more confidently plan and implement health care enhancements and changes while ensuring that those changes are actually an improvement on the status quo. An excellent companion resource to The Improvement Guide: A Practical Approach to Enhancing Organizational Performance, 2nd Edition, the book also offers: <ul> <li>Comprehensive discussions of using data to test, adapt, implement, and scale positive organizational change</li> <li>Strategies for identifying the role and characteristics of data that can be used for improvement</li> <li>Expansive explorations of the Model for Improvement, a holistic system for health care improvement projects</li> </ul> An ideal resource for health care practitioners, researchers, administrators, and other professionals, The Health Care Data Guide: Learning from Data for Improvement is also a must-read for students of business with an interest in health and health care delivery.

Quality as an Organizational Strategy: Building a System of Improvement

Williams, David M.

Provident Heierman Press

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