The tools and methods of Six Sigma, used for improving performance and eliminating defects, are revolutionizing the way businesses operate. Organizations of all types have implemented the theories and practices of Six Sigma to help streamline processes and improve overall performance. At the heart of Six Sigma is the collection of data on a process, which is used to analyze and interpret that process so it can be improved to satisfy the customer. Most books on the topic are exhaustive references written for engineers or management. Very little has been written for those on the shop floor who often have little or no understanding of the Six Sigma principals that are guiding their company's performance. That is the emphasis of Six Sigma for Operators, by Roderick Munro, which is specially designed to introduce the concepts of Six Sigma to the shop operators. 
Written specifically to be used daily by the workers on the shop floor, Six Sigma for Operators provides a very basic introduction to the Six Sigma process. By focusing on the problem solving nature of Six Sigma, Munro explains how these principals should be used in conjunction with daily work. This convenient pocket-sized book can be easily used on the shop floor, and clarifies the confusing "buzz" terms surrounding Six Sigma by explaining how to manage the tools currently being used to meet Six Sigma requirements. Six Sigma for Operators will explain the principles to the operators, and help map the problem-solving activities leading to Six Sigma projects.

Six Sigma for the Shop Floor: A Pocket Guide

Munro, Roderick A., Ph.D.

Business & Money

Asq Pr

The principles of Six Sigma are being used in nearly every industry to reduce waste and improve performance. However, most books on the subject are written only for those in manufacturing, and specifically for engineers or those with a high level of technical expertise. Meanwhile those working in offices receive little or no information on how to use Six Sigma in their environments. Now best-selling author Rod Munro has written a convenient book explaining the tools of Six Sigma, specifically tailored to those in the office. Six Sigma for the Office: a Pocket Guide is a convenient guide for anyone working on Six Sigma projects in non-manufacturing environments. Specifically written for those at the green belt level, this book will help explain the Six Sigma tools and show how they apply to those working in an office. all of the examples in the book are taken from the office environment, so office workers will easily identify and be able to apply these tools in their own jobs. Preview a sample chapter from this book along with the full table of contents by clicking here. You will need Adobe Acrobat to view this pdf file.

Six Sigma for the Office: Spiral

Management & Leadership

This new pocket guide is an essential resource for anyone in the automotive industry. It's designed to be used as a reference manual for conducting internal audits to ISO/TS 16949:2002 using a new process approach. The book will assist internal auditors with planning and performing process audits in order to become more effective as an auditor and satisfy top management, auditees, and external customers. It includes practical case studies along with the body of knowledge for the ASQ CQIA and CQA certifications, a glossary of terms, and a list of acronyms.

Automotive Internal Auditor Pocket Guide: Process Auditing to Iso/ts 16949:2002

Industries

ASQ's brand new Six Sigma Green Belt Certification is here - and this is the book to help prepare! This latest entry in ASQ's popular series of handbooks explicitly follows the certification's Body of Knowledge and addresses each topic to exactly the level Green Belts need. From lean and project management to statistics and data analysis, the DMAIC process is explained in a clear and insightful manner. Figures, tables, references, useful appendices, and a full sample test only add to this book's comprehensiveness. ***A new edition is available.

The Certified Six Sigma Green Belt Handbook

Ramu, Govindarajan

Zrymiak, Daniel J.

Maio, Matthew J.

Nawaz, Mohamed B.

Reference

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