The result of Creative Health Care Management’s 25 years experience in transforming patient care, this book provides health care leaders with a practical approach for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Winner of the 2004 American Journal of Nursing Book of the Year Award.

Relationship-Based Care: A Model for Transforming Practice

Medical Books

Mary Koloroutis

Donna Wright

Marie Manthey

Jayne Felgen

Colleen Person

Leah Kinnaird

Sharon Dingman

Administration & Medicine Economics

Creative Health Care Management

The result of Creative Health Care Management s 25 years experience in health care, this audio book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care organizations in which commitment to care and service to patients is strong and focused. It will also prove useful in organizations searching for solutions to complex struggles with patient, staff and physician dissatisfaction; difficulty recruiting and retaining and developing talented staff members; conflicted work relationships and related quality issues. Now available as a 6 CD audio book, Relationship-Based Care has sold over 35,000 copies in it's printed edition.

Donna K. Wright

Jayne A. Felgen

Nursing

See Me as a Person offers guiding principles and a practical methodology that facilitate a clinician's ability to form authentic relationships which improve patient safety and the overall experience of care. 
This follow up to the award-winning Relationship-Based Care: A Model for Transforming Practice, takes the reader deeper into the most vital aspect of Relationship-Based Care, the therapeutic relationship with the patient and their family. Therapeutic relationships are the very heart of compassionate patient care. 
Winner of a 2013 American Journal of Nursing Book of the Year Third Place Award in Medical/Surgical Nursing!
Winner of the 2012 Foreword Reviews Book of the Year Silver Award! 
Topics include: 
Authentic Connection and Patient Satisfaction 
Presence Through Attunement 
Wondering: Cultivating Curiosity for Efficient and Compassionate Practice 
Following: The Magic of Palpation 
Holding: Creating a Safe Haven for the Patient and Family 
Moving Beyond Obstacles to the Therapeutic Relationship 
Reflective Practice: The Means by Which Learning Becomes Permanent 
This essential volume will take readers beyond customer service scripting into authentic relationships with patients and their loved ones.

See Me as a Person: Creating Therapeutic Relationships with Patients and Their Families

Michael Trout

Medicine

Advancing Relationship-Based Cultures (Distributed (Non-HAP))

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Books by Mary Koloroutis