<p>Contains points to emphasize, discussion questions for student involvement and critical-thinking activity ideas</p>

Annotated Tch Ed Office: Proc & Technlgy

William R. Pasewark

Mary Ellen Oliverio

Bonnie Roe White

South-Western Educational Publishing

THE OFFICE: PROCEDURES AND TECHNOLOGY, 6E, International Edition is a comprehensive text for courses in the office technology curriculum. The course name can be Office Procedures, Administrative Procedures, Business and Computer Technology, etc. The target market is students preparing for entry-level positions in an office setting. The text focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. It covers the soft skills including customer satisfaction, ethics, and telephone manners along with information systems and the global marketplace.

The Office: Procedures and Technology. by Mary Ellen Oliverio, Bonnie R. White, William R. Pasewark

Business & Money

Processes & Infrastructure

Thomson/South-Western

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Books by Mary Ellen Oliverio