In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management. This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of 'who gains what' from TQM.

Managing with Total Quality Management: Theory and Practice (Management, Work and Organisations, 38)

Marchington, Mick

Wilkinson, Adrian

Redman, Tom

Snape, Ed

Reference

Red Globe Press

Paperback. Pub Date: 1992 Pages: 344 Publisher: John Wiley The 1980s Saw a Massive Increase in management initiated Employment involvement (EI) Schemes. The Team iefing. Quality groups and team WORKING for instance have become established practice throughout the developed world as employers recognize the imporatnce of their workforce as a resource. Managing the Team provides a comprehensive guide to the practice of employee involvement. As well as dealing with specific forms of EI. Marchington provides a framework within which the different EI initiatives can be located and makes use of case studies to illustrate best practice. These studies are drawn from a wide range of industries and sectors. The book covers all major forms of EI. including: written and face to face communications problem solving techniques task-based job redesign representative participation fnancial inv...

SUCCESSFUL TEAM MANAGEMENT (Human Resource Management in Action)

Business & Money

Management & Leadership

John Wiley&Sons

This book examines the dynamics of employee relations in the context of Britain in the 1980s. It makes a contribution to the debates concerning the changing nature of industrial relations, its impact upon the role of trade union organization in traditionally well-organized workplaces, the extent to which managements have well-conceived strategies for the control of labour and the link between the product market environment and patterns of employee relations management. The book is intended to be of interest to undergraduate and postgraduate students on courses in industrial relations, personnel and human resource management, industrial sociology and organizational behaviour. It will also be of interest to practitioners in these fields.

Changing Patterns of Employee Relations

Economics

Harvester/Wheatsheaf

The "People and Organisations" series provides texts for two stages in the standards: Core Personnel and Development; and the four generalist modules in Employee Resourcing, Reward, Relations and Development. It should be of interest to students taking the Core Personnel and Development - a new compulsory module for the IPD Standards, as well as any students on a wide range of other degree- and diploma-level business courses which require a solid understanding of people management and development. This textbook sets out the legal, institutional, national and international contexts within which organizations operate today. It also provides a sound understanding of employee development, relations, resourcing and reward, and of how these specialisms are integrated into wider corporate strategies. The book considers in turn the core skills of people management, such as how employers: predict future staffing requirements, and establish a human resource plan; carry out the whole recruitment and selection process, from job analysis through to appointment and induction; develop an appropriate training policy and gain support for its implementation; identify training needs and evaluate the results of programmes; consult, negotiate and communicate to win the commitment of employees; handle grievance and disciplinary procedures; assemble equitable and motivational payment packages; harmonize their reward systems, while taking full account of equal value factors; and maximize the benefits and effectiveness of IT. The final section draws all these themes together, examines the complementary roles of specialists and line managers, and shows how different aspects of personnel, and development fit together and feed into business strategy. Case studies illustrate the key lessons and help students hone their practical skills.

Core Personnel and Development (People & Organisations)

Institute of Personnel & Developmen

A leading textbook in its field, Human Resource Management at Work is a comprehensive guide to the theory and practice of HRM. Aligned to the CIPD Level 7 qualification yet also relevant on non-CIPD accredited HR masters courses, this book covers everything students need to excel in their academic studies and will ensure that they can hit the ground running in a practitioner role after university. Divided into four key parts, the first part of the book covers HRM strategy and the global context, the forces shaping HRM at work and international and comparative HRM. Part Two discusses the role of HR professionals and line managers in the workplace, and how the responsibilities for delivering effective HR vary in a changing world of work, Part Three has expert coverage of the key areas of HR including resourcing and talent management, learning and development (L&D), reward and employment relations. The final part examines the impact that HRM can have on business performance and also outlines the key knowledge and skills required to carry out a business research project. Fully updated through, this seventh edition now has new coverage of diversity and inclusion (D&I), workplace analytics, ethics, wellbeing and precarious work as well as additional coverage of the alignment of HRM with organisational strategy and the integration of different components of HRM. Human Resource Management at Work includes new global case studies, reflective practice activities to encourage critical thinking, exercises to help the consolidation of learning and 'explore further' boxes to encourage wider reading. Online supporting resources include an instructor's manual and lecture slides.

Human Resource Management at Work: The Definitive Guide

Donnelly, Rory

Kynighou, Anastasia

Processes & Infrastructure

CIPD - Kogan Page

A leading textbook in its field, Human Resource Management at Work provides a clear introduction to the multiple meanings of HRM and the relationship between strategy and HRM. Covering international and comparative HRM as well as HRM and performance, it is filled with case studies and activities to bring the subject to life while summarizing the major forces shaping HRM and looking at the principal theoretical frameworks.
Ideal for business and HR students taking a critical look at HRM theory and practice, this fully updated 6th edition of Human Resource Management at Work combines the latest research with real-world examples. Linking theory with practice, it encourages a critical awareness of HRM through case studies, real-world examples and activities. Now with a closer analysis of the forces shaping HRM at work and the growth of insecure work, it also features new case studies, an updated literature review and a stronger emphasis on International and Comparative HRM. Knowledge intensive firms, employee engagement and talent management are discussed in detail as well, as is the role of bodies such as 'Engage for Success' in promoting new methods of working. Online supporting resources include an instructor's manual and lecture slides.

Human Resource Management at Work

Business Culture

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