A Fast Company Reader's Choice Winner This book . . . is a timely and instructive guidebook for leaders in organizations who need to establish and maintain credibility.--James S. Beard, president of Caterpillar Financial Services Corp. and vice president of Caterpillar Inc. Read this book and learn how to build credibility through transparency--it is essential for sustainable business success.--Carl K. Kooyoomjian, executive vice president, technical affairs and worldwide operations, Revlon Inc. Wonder why your people are halfhearted in their commitment to your ideas? Want to know what stands between you and significantly greater leadership influence? Read this book. Want more than knowledge? Practice what Barbara Pagano teaches in this essential volume and your leadership effectiveness will soar.--Joseph Grenny, coauthor of bestselling Crucial Conversations The Transparency Edge not only can help you become a better leader, it can help you coach others so that they become better leaders.--Marshall Goldsmith, bestselling leadership author

The Transparency Edge

Business & Money

Lundin, Stephen C.

Pagano, Elizabeth

Pagano, Barbara

Business Culture

McGraw=Hill

It's time to let the CATS out of the bag . . . Curiosity might have killed the proverbial cat, but without it very real achievements would never occur. With this book as your guide, you’ll learn how to spark your innate curiosity, pounce on problems in ways you never imagined, and enjoy greater success and satisfaction at work―and in your personal life. Playful, profound, and positively upbeat, CATS provides what you need to tap into your power of innovation―and then unleash it in every member of your organization. While most business thinkers view this challenge from the top down, Stephen Lundin sees the subject from a CAT's-eye view, explaining how to get every employee--no matter what level--to think and act in innovative ways. Inside, he examines the four challenges to innovation and offers practical measures aimed at conquering them. You'll learn how to: 
<li>Be brave ('fraidy cats never innovate) </li>
<li>Stop being “normal” (make your own rules!) </li>
<li>Embrace failure (it's the only way to learn) </li>
<li>Foster creativity (don't be a control freak) Lundin then describes the Nine Lives of Innovation, each of which is a step toward realizing your inner CAT and becoming a fully contributing member of an innovative organization. Prowling inside every employee is a questioner, a creator, an innovator--claws out and ready to pounce. Become a CAT and you may fi nd yourself springing on ideas in a way that surprises you―and everyone around you. 
</li>

CATS: The Nine Lives of Innovation

Management & Leadership

Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.

Fish! : A Remarkable Way to Boost Morale and Improve Results

Paul,Harry

Christensen,John

Hodder&Stoughton

Fish!

BLANCHARD, KEN

Hyperion

An inspiring collection of stories details how companies and individuals have applied the innovative FISH! philosophy to their day-to-day business operations, increasing productivity and boosting morale, and features a comprehensive program for immediately implementing this philosophy into your own business and life.

Fish! Tales: Real-Life Stories to Help You Transform Your Workplace and Your Life

Strand, Philip

Grand Central Publishing

This inspiring follow up to FISH! offers exciting case-studies of how companies are applying the fish philosophy to meet their unique goals and needs. FISH TALES features four real-life stories of the fish principle in action - to help you 'reel' in new possibilities in the workplace - and four short chapters, also from actual organisations, on the four principles of the FISH! philosophy. Using a short, easy-to-read format, it effectively communicates a message that applies to every kind of business. These stimulating examples of re-energised companies are perfect for those wanting to dive deeper into the FISH! philosophy and create that amazing environment in their own workplace.

Fish! Tales with DVD: Real-Life Stories to Help You Transform Your Workplace and Your Life

In this third installment in the popular Fish! series, the authors examine change as a necessary, ongoing process that should never stop--at least not if one wants to keep the workplace vital and fully alive. Using a fictitious sushi restaurant as an example, this fable examines the three principles that Lundin, Christensen, and Paul believe are necessary for continuing success: Find It ("it" being each employee's personal vision of the business), Live It, and Coach It. Readers of the authors' previous books--Fish! A Remarkable Way to Boost Morale and Improve Results and Fish! Tales--should find its familiarity comforting. For those new to the series, this standalone volume is easy to read and highly valuable. --David Bombeck

Fish! Sticks with DVD

Lundin, Stephen C., Arnold, James K.

Personal Accountability: Your Path to a Rewarding Work Life

Arnold, James K.

Economics

Charthouse Learning Corp

We all sell something for a living--whether it's a brand, a vision, an education, a direction, or a service. We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant. This eye-opening parable is about harnessing natural energy--yours and that of those around you--in order to take your sales, and your satisfaction to the next level of success. In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager. In London on vacation--his first in years--he meets a gentleman named Top Hat. In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change. Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious. But after a trip back home, he's willing to do anything to break out of his rut of good-to-average sales and dogged but unfulfilling perseverance. Jim travels to Dublin, where the Rat Catcher tells--and shows--him some surprising secrets of his work ethic and his selling style. Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam. When Jim returns home, he's re-energized, having learned how to Build a Circle and Pass the Hat where it really counts--in his life, his relationships, and his workplace. Full of action-packed and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any position--and in any field, from banking to baking to busking. In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound advice--advice that will help make readers into Top Performer themselves.

Top Performer: A Bold Approach to Sales and Service

Hagerman, Carr

Health, Fitness & Dieting

We all sell something for a living -- whether it's a brand, a vision, an education, a direction, or a service.We might even be selling a set of numbers to a board meeting, learning to a student, or cereal to an infant.This eye-opening parable is about harnessing natural energy -- yours and that of those around you -- in order to take your sales, and your satisfaction to the next level of success. In Top Performer, you'll meet Jim, a disciplined but uninspired sales manager.In London on vacation -- his first in years -- he meets a gentleman named Top Hat.In an engrossing conversation, Top Hat tells him about a legendary Dublin busker/street performer called the Rat Catcher, who engages his audience and effortlessly charms them into parting easily with their change.Top Hat then gives Jim an envelope to bring to the Rat Catcher as a form of introduction. Jim is incredulous, and even a bit suspicious.But after a trip back home, he's willing to do anything to break out of his rut of good-to-average sales and dogged but unfulfilling perseverance. Jim travels to Dublin, where the Rat Catcher tells -- and shows -- him some surprising secrets of his work ethic and his selling style.Jim ultimately realizes that he needs to Claim the Pitch, Mine the Mess, Choose the Close, and, most importantly, Juice the Jam.When Jim returns home, he's re-energized, having learned how to Build a Circle and Pass the Hat where it really counts -- in his life, his relationships, and his workplace.Full of action-packed and sometimes hilarious descriptions of the real like adventures of street performer, this engaging metaphor will appeal to anyone in any position -- and in any field, from banking to baking to busking.In the tradition of the bestselling Fish! series this is a deceptively simple story that contains profound advice -- advice that will help make readers into Top Performer themselves.

Top Performer: A Proven Way to Dramatically Boost Your Sales and Yourself

Marketing & Sales

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Books by Lundin, Stephen C.