Improving Study Skills will teach you to use your time and effort most effectively, by developing a range of essentially simple techniques for organizing your time, studying, reading, note-taking, information-gathering, presentation, essay and report writing, and dealing with examinations. This book will help you to improve your performance, reduce stress and reach your full potential. In a series of student-centred sessions, you are taken step by step through a gentle learning process that will hone and polish your skills. You will enjoy using this book, and your friends will want to borrow it from you, especially when they see the improvements in your performance. Make them buy their own copy!

Improving Study Skills: A Competence Approach

Education & Teaching

Lashley, Conrad

Studying & Workbooks

Thomson Learning

Pocket Guide for Hospitality Managers (Routledge-Noordhoff International Editions)

A concise, practical guide that provides the skills and knowledge for current and future managers across the hospitality industry.The book provide a concise resource for all emerging hospitality managers, and for academics preparing students forcareers within the hospitality industry.With a 'how to do' agenda, the authors offer a practical guide to the skills and knowledge needed by those who will be managing bars, restaurants and hotels in the fast moving hospitality retailing contexts.Written in a non-academic style, this book will be a valuable resource for students and early career managers working in the hospitality sector.

Business & Money

Chibili, Michael N.

Industries

Routledge

'Hospitality Retail Management' provides students and managers with a practical guide to managing units in hospitality retail organizations. Customers rely on a particular chain of hotels, restaurants or pubs to provide the same level of service and environment across the board. This standardised service provides the customer with the security of knowing what to expect from that particular organisation. However, this standardisation allows little room for creativity for individual managers to respond to the particular needs of their local market. There is a growing realisation that there is greater profitability if the chain can offer both standardised services across all its retail operations while at the same time allowing local managers the freedom to interpret the needs of its local market as they see fit. 'Hospitality Retail Management' shows managers and students how competitive advantage can be gained by adopting management techniques which are both 'tight and loose', and demonstrates how you can manage businesses with well-defined objectives while also allowing local managers to interpret their local market as they see fit. Conrad Lashley has done extensive consultancy with companies such as McDonalds and uses case studies from these companies to reiterate key issues throughout the text. Forms the basis of a complete course in unit management development Provides an overview of the range of skills needed for effective unit management Includes extensive examples of best practice from world-wide companies and a substantial integrated case study

Hospitality Retail Management (Hospitality, Leisure and Tourism)

Travel

'Empowerment: HR strategies for service excellence' shows managers and students the importance of empowerment as part of human resource strategy. It provides a critical perspective of this established vital management technique, identifying factors that will lead to a win: win situation for all concerned. When successfully incorporated as part of HR strategy, empowerment can:* enable organizations to gain commercial and competitive advantage* become more flexible* improve employee commitment* use the skills of individual employees to best advantage and enhance personal capabilities.'Empowerment: HR strategies for service excellence' uses case studies from companies such as McDonalds, TGI Fridays and Harvester Restaurants to build a picture of empowerment of service employees in context, illustrating how different forms of empowerment are employed and different working arrangements are practiced. A well-established and proven management techniqueEmpowerment as a vital part of HR StrategyInternational industry case studies

Empowerment HR Strategies for Service Excellence (Hospitality, Leisure and Tourism)

Arts & Photography

Photography & Video

In Search of Hospitality (The Hospitality, Leisure and Tourism Series)

'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic discipline. Harnessing this wide range of viewpoints, 'In Search of Hospitality' offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies and the general fields of business studies and behaviour sciences. It is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context. an outstanding text in hospitality management literature, now in a paperback edition draws together thinking and influences from a diverse range of both national and international perspectives provocative and informative, appeals to both academics and practitioners, with contributions from leading hospitality experts.

In Search of Hospitality (Hospitality, Leisure and Tourism)

Morrison, Alison

This book provides a complete overview of timeshare development and operation models. The authors take a comprehensive look at the present and future of this growing segment of the hospitality industry, including specialized approaches to marketing, human resources, service quality, finance, legal considerations and professional ethics. Timeshare, or vacation ownership, is a relatively recent leisure phenomenon. It emerged in the late 1950s as a way to secure extra capital resources to fund property expansion. Shareholders had the right to use these properties on a regular basis. Although arrangements have grown in complexity and variation, the model allows for customers to buy rights to use a property for a fixed time period each year. Timeshare arrangements have experienced rapid international growth particularly in the last fifteen to twenty years and are now an important vacation arrangement. Most of the world's major hotel and resort developers now operate timeshare properties. Firms like Marriott, Hilton, Hyatt, Disney and Ramada have brought a new formality and legitimacy to timeshare development and operation. * Covers the fastest growing area in the hospitality industry * Takes operational approach the entire timeshare product, not just marketing &amp; sales * Clarifies the mystery of the timeshare product, cuts through preconceptions

Timeshare Resort Operations: A Guide to Management Practice

Upchurch, Randall

There is much more to exam success than just knowing the course material. There are various skills needed for exams such as revising correctly, exam time management and dealing with nerves and stress, and this book practically deals with these. This text is a practical guide full of original techniques that will help the student to: understand what examiners are really looking for, use revision time more effectively, improve memory, make the most of allotted time in an exam, write better essays, learn how to eliminate exam stress, improve diet and lifestyle to boost energy levels. An essential text for exam success.

12 Steps to Study Success

Test Preparation

Study & Test-Taking Skills

Continuum Intl Pub Group

Small businesses are the backbone of the tourism and hospitality industry and, depending on which statistics one uses, represent somewhere between 75 to 95 percent of all firms globally in this sector. The number of entrepreneurs has dramatically and uniformly increased globally over the last ten years. Divided into four sections, Entrepreneurship and Small Business Management in the Hospitality Industry takes an intuitive step-bystep progression through each stage of the entrepreneurial process: context, theoretical perspectives and definitions; Concept to reality; The business plan; Growth and the future. Ideal for students at any level, the chapters of this book invite you to ponder upon your reading through a series of ‘reflective practice’ activities. These, along with case studies, clearly defined chapter objectives, reflections, role-play activities and experiential exercises, allow you to both think actively about themes, concepts and issues and then apply them to a number of suggested scenarios. Perfect preparation for the up-and-coming entrepreneur!

Entrepreneurship & Small Business Management in the Hospitality Industry (The Hospitality, Leisure and Tourism Series)

Lee-Ross, Darren

'In Search of Hospitality' is a unique contribution to the study of hospitality, exploring the practice of hospitality across disciplines, and adopting an international perspective where appropriate. This title brings together an extraordinary collection of leading researches and writers in hospitality, sociology, philosophy and social history, thereby providing a broad and comprehensive perspective on hospitality. It focuses the study of hospitality across the range of human, social and economic settings, and provides a reference point for the future development of hospitality as an academic discipline. Harnessing this wide range of viewpoints, 'In Search of Hospitality' offers an intellectually stimulating and innovative approach to the study of hospitality. It is ideal for students and academics within both the applied fields of hospitality and tourism studies and the general fields of business studies and behaviour sciences. It is also suitable for practitioners in hospitality, leisure and tourism businesses, for whom it provides a provocative and informative guide to understanding and providing hospitality within a commercial context.

In Search of Hospitality: Theoretical perspectives and debates

Organization Behaviour for Leisure Services

Organization Behaviour for Leisure Services provides the reader with the conceptual tools necessary for analysing organizational behaviour in the context of hospitality, leisure and tourism provision, and understaanding events in order to take appropriate management action.Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues involved - perfect for students and managers alike.  This book discusses and questions a number of key elements, including:  The individual and the organization Groups in the organization Organizational structures and behaviour Management within the organization Commercial hospitality, leisure and tourism in a service context There is a Tutor Resource pack available to lecturers who adopt this text. Accredited lecturers can request access to download this material by going to http://books.elsevier.com/academic/defaultmanuals.asp? to request access.

Sports & Outdoors

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