Short, lively, and easy to read this practical, listener-centered handbook was written by an experienced communicator who has taught thousands of corporate managers, military officers, and college students how to become better listeners. Using practical examples from classroom, corporate, and family/counseling settings, it teaches theoretically-based and acknowledged techniques—thoughts, attitudes, and skills—necessary for becoming a better listener. The variety of interesting, engaging, interactive, and sometimes humorous, examples and exercises keep readers involved through learning-by-doing. The universal need for better listening in all situations; 6 fallacies about listening; 9 bad listening habits; the process of listening; 5 types of listening (informative, relational, appreciative, critical, and discriminative); and 18 instructions for Listening. For corporate trainers, and for others interested in improving personal listening skills.

Listening Effectively: Achieving High Standards in Communication (NetEffect Series)

Business & Money

Kline, John

Economics

Pearson

Feuerelement: (aus "Des Knaben Wunderhorn"). op. 16 Nr. 2. mixed choir. Partition de chœur.

Business Culture

SCHOTT

Ethics for International Business

Business takes place in an increasingly global environment, crossing political and cultural boundaries that challenge corporate values. The central focus of this successful and innovative text lies in how to make and explain 'best choice' judgments when confronting ethical dilemmas in international business situations. The newly-updated version of this groundbreaking textbook continues to provide a topical and relevant analysis of the ethical dimensions of conducting business in a global political economy. From a starting point of applied ethics, the book introduces a common set of normative terms and analytical tools for examining and discussing real case scenarios. Extensive real-world examples, presented in the form of exhibits, cover issues including: <ul>
<li>foreign production, including sweatshops</li> <li>export of hazardous products </li> <li>testing and pricing of HIV-AIDS drugs </li> <li>advertising tobacco, alcoholic beverages and infant formula </li> <li>deceptive marketing techniques and bribery </li> <li>religious and social discrimination </li> <li>cultural impacts from 'music, movies and malls' </li> <li>environmental issues, including oil spills, rain forest preservation, global warming and genetically modified foods</li> <li>fair trade certification and consumer boycotts </li> <li>oil investments in the Sudan, Burma and Nigeria.</li>
</ul>
To keep pace with the changing landscape of global business, this new edition features: <ul>
<li>updated exhibits that introduce new issues, including internet censorship and privacy, marketing and obesity, dumping electronic waste in Ghana, the costs of bottled water, and Wal-Mart’s supplier code in China</li> <li>increased coverage of issues arising in emerging markets </li> <li>updated descriptions and assessments of relevant international agreements </li> <li>seventeen new photographs that were chosen to accompany cases designed for classroom discussion</li> <li>"framing questions" to guide discussion of issues in topical chapters</li> <li>three additional figures that help depict the ethical analysis process.</li> </ul>
The continued globalization of business increases the relevance of this textbook and its unique focus on specifically international ethical challenges faced by business, where governments and civil society groups play an active role. While most business ethics texts continue to focus heavily on ethical theory, this textbook condenses ethical theory into applied decision-making concepts, emphasizing practical applications to real world dilemmas. Anyone with an interest in the ethical implications of international business, or the business implications of corporate responsibility in the global market, will find this book a thought-provoking yet balanced analysis. Clearly written, this has become the textbook of choice in this increasingly important field.

Ethics for International Business: Decision-Making in a Global Political Economy

Routledge

International Codes and Multinational Business: Setting Guidelines for International Business Operations

Praeger

Restructuring economies in Latin America, Eastern Europe, and elsewhere are abandoning their hostility to foreign enterprises and adopting policies to attract international investment. This book examines corporate experiences in Chile, one of the first nations to move successfully from a statist economy to an open market system using privatization, debt conversion, and liberal trade and investment policies. Drawing from research on over seventy foreign corporations, the book compares investment strategies used to assess risk and exploit business opportunities under conditions of fundamental economic change. Case studies describe how and why firms selected different financing, management, employment, production, and marketing approaches in establishing or expanding their operations.
After a brief historical review, the book examines key policy decisions in the 1980s that shaped Chile's new economy. Case studies are then analyzed by sector, covering mining and energy, nontraditional exports (forestry, fishing, and agribusiness), banking and insurance, and other industries including computers, telecommunications, chemicals, electrical goods, automotive products, foods and beverages, and pharmaceuticals. Summary chapters relate these learning experiences to broader strategic issues such as ownership and control, financing methods, technology transfer, trade policy, labor relations, taxation, regulatory reform, and coordinating global corporate operations. This book presents cumulative learning experiences useful for business executives and public officials who must develop new foreign investment strategies, as well as scholars and students interested in the role of foreign investment in developing countries.

Foreign Investment Strategies in Restructuring Economies: Learning from Corporate Experiences in Chile

Never Lose

Biographies & Memoirs

Travelers & Explorers

John Kline Assoc

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Books by Kline, John