Teach students how to improve their leadership abilities and develop an understanding of high-performance teams and employee empowerment. Practical information prepares them to put quality management tools into action to enhance guest service and increase profitability. Information and exhibits have been updated throughout the text, and a new chapter on ethics has been added.

Leadership and Management in the Hospitality Industry with Answer Sheet (AHLEI) (3rd Edition) (AHLEI - Introduction to Hospitality Management)

Business & Money

American Hotel & Lodging Association

King, Judy Z.

Sciarini, Michael S.

Industries

Educational Institute

Book by Woods, Robert H., King, Judy Z.

Managing for Quality in the Hospitality Industry

Woods, Robert H.

Amer Hotel & Motel Assn

Leadership and Management in the Hospitality Industry

Leadership and Management in the Hospitality Industry

American Hotel & Lodging Association. Educational Institute

Economics

Educational Inst of the Amer Hotel

Leadership and Management in the Hospitality Industry by Robert H. Woods, Judy Z. King [Educational Institute of the American Hotel Motel ,2010] [Paperback] 3RD EDITION

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Books by King, Judy Z.