Social systems design: Normative theory and the MAPS design technology

Politics & Social Sciences

Kilmann, Ralph H.

Social Sciences

North-Holland

Position your organization for the long haul In this outstanding volume, author Ralph H. Kilmann provides guidelines for promoting lasting, positive change by identifying and showing how to effectively manage the five essential elements of organizational success--culture, learning, team building, strategy structure, and reward systems. Basing his conclusions on first-hand consulting experience with such companies as AT&T, Ford, General Electric, and Xerox, the author clearly demonstrates how this approach can help companies move beyond Band Aid solutions to competitive challenges and initiate changes that aptly support long-term business goals. Includes a wealth of case examples.

Beyond The Quick Fix (Joint Publication in the Jossey-Bass Management Series and t)

Business & Money

Management & Leadership

Jossey-Bass, Incorporated Publishers

Leading authorities share their approaches to understanding, managing and changing organizational cultures. Includes methods for identifying cultural norms, reinforcing the positive aspects of existing culture, and building new cultures that support organizational goals and strategies.

Gaining Control of the Corporate Culture

Saxton, Mary J.

Serpa, Roy

Jossey-Bass

As revealed by the author's very personal journey, expanding consciousness can indeed be achieved through a dedicated sequence of mind/body/spirit modalities. Dr. Ralph Kilmann candidly shares his earliest traumas and how he then investigated his fears and anxieties by actively participating in a great variety of wellness and healing modalities--such as talk therapy (psychoanalysis), Holotropic Breathwork, Holosync meditation, Network Spinal Analysis (NSA), Neuro Emotional Technique (NET), Vipassana meditation, advanced structural alignment, electro-homeopathy, Pulsor chakra clearing, and many others. Through his intense experiences with all these mind/body/spirit modalities, Kilmann was able to resolve the unintended consequences that stem from specialized (and thus limited) efforts at living an examined life. Indeed, the author illuminates these fundamental lessons: Without already having a fairly conscious mind and a secure ego, you won't choose to work through the accumulated tension and painful memories in your body. And without maintaining an energetically flowing and feeling body, you won't have an easy time directly and continually experiencing the spiritual fabric of the universe. Stated differently, this book illustrates how participating in a sequence of mind/body/spirit modalities can transform childhood traumas into unique opportunities for awakening to your soul's purpose and then living your soul's purpose--which thereby sets you free. The Courageous Mosaic, however, also recognizes how the systems in society play a major role in either expanding or obstructing human consciousness. This book thus considers how organizations and institutions (including public schools, religious organizations, health-care organizations, governments, and workplaces) can be--must be--redesigned for conscious living. If this mission can be achieved, many more people (and not just a privileged few) will be able to achieve a higher level of human consciousness. Indeed, as Kilmann convincingly demonstrates, it's only by expanding consciousness in people--and their organizations--that humankind can wake up and stop war, violence, hatred, poverty, hunger, disease, hopelessness, and the destruction of our planet.

The Courageous Mosaic

Kilmann Diagnostics

A self-report assessment tool that reveals how much the respondent is negatively affected by various systems conflicts in a group or organization and which conflict modes the person tends to use to address and resolve those systems conflicts.

Kilmann Organizational Conflict Instrument: (Koci)

Self-Help

Relationships

Creating a Quantum Organization presents everything that I have ever created - and integrated - during the past 50 years on those four timeless topics: conflict management, change management, expanding consciousness, and quantum transformation. Essentially, in my "legacy book," I address how managers and members can transform their outdated, sluggish, ineffective, and unfulfilling Newtonian organizations into vibrant, effective, and meaningful quantum organizations. I name this mega challenge: Quantum Transformation.Creating a Quantum Organization is organized into 12 chapters that include a total of 167 elegant illustrations - which take full advantage of the old adage: "A picture is worth a thousand words." At the start, I present several "Big Pictures," also known as the Complex Hologram and the Quantum Wheel, which dramatically reveal all the interrelationships among systems, processes, and people - both inside and outside an organization. The next chapters investigate the essence of conflict management and change management - since conflict and change comprise two sides of the same coin. You can't have one without the other: Change creates conflict and resolving conflict creates change. The material on the Thomas-Kilmann Instrument (TKI) along with the Kilmann Organizational Conflict Instrument (KOCI) allows us to assess the self-defeating conflicts that members have with their surrounding systems and processes. Examining such "systems conflicts" will enable us to pinpoint the barriers to long-term success before attempting to implement a completely integrated program of eight tracks that's intended to transform those Newtonian "barriers to success" into quantum "channels for success."Chapter by chapter, I then present the most relevant and practical material for each of the eight tracks: culture, skills, teams, strategy-structures, reward systems, and the three process improvement tracks. Indeed, any program of change or set of change initiatives that implements these eight tracks out of sequence, or fails to address all eight tracks in their entirety, will inadvertently prevent people and their organizations from realizing their dreams.Lastly, I address the future of organizational development and quantum transformation by exploring how to expand the mind/body/spirit consciousness of all members - and then bring that expanded consciousness into the workplace.

Creating a Quantum Organization: The Whys and Hows of Implementing Eight Tracks for Long-Term Success

Religion & Spirituality

As I was assembling all the materials I'd ever created about the Thomas-Kilmann Instrument (TKI) and conflict management, I knew I had to develop a meaningful sequence of chapters-from first presenting the basics of the TKI Conflict Model and the TKI assessment tool, all the way to USING that model and tool effectively for approaching the most devastating conflicts on this planet: civil war and international war.\nAt the start, I discuss the TKI Conflict Model, it's two underlying dimensions, the five conflict-handling modes, and the three diagonal dimensions that enable a deep interpretation of your or anyone else's TKI results. Then I cover the eight key attributes of a conflict situation (e.g., the level of stress, the level of trust, the relative importance of the issue to both parties, etc.), which determine when to choose-and how to use-each one of the five conflict modes: competing, collaborating, compromising, avoiding, and accommodating. Next, I demonstrate how to conduct an in-depth interpretation of six very different TKI Profiles. Afterwards, each person can then use their personalized TKI results to significantly improve their conflict-handling behavior.\nFor the purpose of demonstrating how the TKI Conflict Model and the TKI assessment tool can continue to evolve into new forms and applications far beyond what was initially envisioned way back in the early 1970s, I discuss the first new TKI product to appear in a few decades: the new TKI TEAM Report (as distinguished from the long-standing TKI INDIVIDUAL Report).\nI next discuss one of the most novel and profound applications of the TKI Conflict Model and the TKI assessment tool: How you address your INNER conflicts plays a major role in how you address all your OUTER conflicts. In my experience, the focus of virtually all discussion in conflict management concerns the variety of OUTER conflicts that people face in life; yet we can utilize the same conceptual model and use the same assessment tool to address four INNER conflicts: (1) Are you a physical body OR an energy body? (2) Are you governed by your ego OR your soul? (3) Is your SELF (as some combination or synthesis of your ego and your soul) separate from your surrounding systems OR are your systems integrated with who you are? (4) Have you resolved your primal relationships OR have you (whether consciously or not) chosen to spend the remainder of your life being emotionally drained and mentally disorganized by your unresolved wounds from the past?\nI conclude my TKI Book by discussing the most disastrous conflicts that were ever created by and for the human species: CIVIL WARS and INTERNATIONAL WARS. I purposely left this topic for last, since it necessarily makes use of everything that came before (all the prior chapters) and much, much more. In particular, to fully appreciate the CAUSES of WAR, I introduce the progressive stages of human consciousness, with particular emphasis on the ethnocentric stage (also called tribal consciousness) that rigidly locks two different homogeneous tribes into sustained conflict (and/or war) with one another. To enable humanity to thrive as well as survive on this planet well into the distant future, human beings must move beyond their prior conditioning that compels them to only be comfortable and mindful with other people of the "same kind," what has been called, ethnocentric or tribal consciousness. Instead, human beings will be best served by fully embracing worldcentric consciousness ("we are one"), so they can eventually expand to spiritcentric consciousness ("we are everything everywhere all at once").

Mastering the Thomas-Kilmann Conflict Mode Instrument

Brings together original articles by leading researchers, consultants, and executives to present insights and strategies for bringing about major changes in U.S. corporations: to transform them into adaptive, innovative, and market-driven organizations that can compete in today's global marketplace.

Corporate Transformation: Revitalizing Organizations for a Competitive World (Jossey Bass Business & Management Series)

Covin, Teresa Joyce

Position your organization for the long haul In this outstanding volume, author Ralph H. Kilmann provides guidelines for promoting lasting, positive change by identifying and showing how to effectively manage the five essential elements of organizational success--culture, learning, team building, strategy structure, and reward systems. Basing his conclusions on first-hand consulting experience with such companies as AT&amp;T, Ford, General Electric, and Xerox, the author clearly demonstrates how this approach can help companies move beyond Band Aid solutions to competitive challenges and initiate changes that aptly support long-term business goals. Includes a wealth of case examples.

Managing Beyond the Quick Fix: A Completely Integrated Program for Organizational Success (Jossey Bass Business & Management Series)

A comprehensive sourcebook of methods for improving organizational competitiveness. Shows how to ensure that the organization's internal systems--strategic planning, information systems, manufacturing, R&amp;D, marketing, human resources, and industrial relations--support competitiveness. Reveals ways to extend the organization's reach through cooperative relationships with outside organizations and institutions.

Making Organizations Competitive: Enhancing Networks and Relationships Across Traditional Boundaries (Jossey Bass Business & Management Series)

Kilmann, Ines

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Books by Kilmann, Ralph H.