Every day we communicate in our professional and personal lives to initiate or improve relationships, get what we want, function in teams, and learn new things. The success of these interactions depends on the ability to be effective in conveying messages. The Fourth Edition of this widely used text presents indispensable skills to encode and decode messages, guiding readers to develop their own communication style. Retaining its concise yet comprehensive coverage, the latest edition explores digital-age communication techniques and includes sections on communication privacy management theory and affection exchange theory.
 Oral Communication, 4/E presents a wide range of introductory topics in an affordable, straightforward, and fun format. Each chapter opens with clear learning objectives and ends with key terms and discussion questions. Interactive exercises throughout the book engage readers as they are asked to reflect on previous experiences, experiment with tools provided to them in the text, react to hypothetical scenarios, and think critically. Readers will benefit from professional sidebars that illustrate how academic concepts fit into the careers they will soon enter.

Oral Communication: Skills, Choices, and Consequences, Fourth Edition

Education & Teaching

Kathryn Sue Young

Howard Paul Travis

Schools & Teaching

Waveland Press. Inc.

The authors present the fundamentals of business communication in every stage of professional life: writing résumés, preparing for interviews, securing a job, communicating with colleagues and supervisors, working on a team, and advancing into management and leadership positions. Young and Travis encourage people building careers to create an image or brand that employers will recognize as a good fit for their companies. Skills that cement an appealing brand include: proficient use of language (verbal and written), problem-solving abilities, expert use of technology and social media, enthusiasm for work and people, a moral and ethical foundation, the ability to adapt quickly to new ideas, and being a role model for others. Chapter discussions include practical advice on developing these skills.The journey to a satisfying career begins with self-assessment. Readers are prompted to analyze their communication strengths and weaknesses. The chapters offer guidance on how to reinforce strong points and to work on eliminating shortcomings. Effective communicators expand listening skills to enhance their ability to adapt verbal and nonverbal communication to the needs of clients and colleagues in a diverse, global workplace. The authors provide meaningful advice on gender communication, image management, intercultural communication, and communicating in difficult situations. Competent communication is critical to establishing good rapport and creating a positive work environment.

Business and Professional Communication: A Practical Guide to Workplace Effectiveness, Second Edition

Business & Money

Dynamic group discussion is a rewarding experience. This affordable, concise guide offers comprehensive coverage of the standard agenda. Learning this proven, practical approach to solving problems enhances group discussion skills and encourages creativity—contributing to effective participation and leadership. 
 The newest edition once again maps the route to effective communication in groups, emphasizing rhetorical sensitivity, mutual respect, and critical assessment during each step of the standard agenda. The best insights come from diverse inputs in collective problem solving in all types of groups. Individual abilities are strengthened through experiences as effective team members. 
 Title of related interest also available from Waveland Press: Harris-Sherblom, Small Group and Team Communication, Fifth Edition (ISBN 9781478637233).

Group Discussion: A Practical Guide to Participation and Leadership, Fifth Edition

Julia T. Wood

Gerald M. Phillips

Douglas J. Pedersen

How do you convince someone to agree with you? What persuasive elements are required to elicit compliance? This interactive, accessible approach looks at principles of persuasion as they apply to everyday lives. Framing persuasion from an intrapersonal and interpersonal perspective captures reader interest and makes the subtlety of social influence understandable. 
The importance of building and maintaining personal credibility is reinforced throughout the text. Ethical issues are raised as persuasive strategies are discussed. Clear, practical suggestions for effective persuasion are presented in an engaging fashion and encourage the application of meaningful insights for stronger interpersonal relationships. Learning the skills that motivate people to change behavior vastly improves the reader's ability to persuade others effectively. The discussion also facilitates critical thinking for recipients of persuasive messages. 
Practical Principles of Persuasion is ideal for classroom or online learning because of its concise lessons and interactive approach. The workbook provides a solid foundation for the key concepts and practices of persuasive communication.

Practical Principles of Persuasion: A Workbook

Politics & Social Sciences

Social Sciences

Oral Communication: Skills, Choices, and Consequences, Fifth Edition

Reference

Belinda Bernum

Words, Language & Grammar

Useful knowledge about nonverbal communication is much more than simply recognizing terms and theories. Effective nonverbal communication is an applied skill contributing to perceptions of credibility, trustworthiness, reliability, and professionalism. Nonverbal communication skills are essential for a successful social life and career. Through numerous examples and exercises, this engagingly written, practical guide to nonverbal communication helps the reader recognize the available choices for nonverbal behavior and potential consequences of those choices. The complexity of a diverse workplace brings new subtleties to the concepts that form the foundation of nonverbal communication. Are the messages we are sending and receiving being decoded appropriately? Technology adds another dynamic to nonverbal communication, but the basic skills of using image, space, movement, message delivery, and time to present oneself well remain indispensable in all contexts. The authors outline a number of challenges that test nonverbal competence and encourage readers to embrace the opportunities to hone their nonverbal communication skills.

Communicating Nonverbally: A Practical Guide to Presenting Yourself More Effectively

Skills

Waveland Pr Inc.

The second edition continues to be an affordable, accessible, concise--yet comprehensive--guide to acquiring oral communication skills. Superb examples engage students to think about the choices and consequences of their communication. Written in an informal, entertaining style, the book invites students to participate in becoming more effective communicators in family, social, and career settings. Critical thinking is a key component throughout the discussions. New to this edition are Ethical Considerations, exercises that challenge the reader to make ethical choices. The Critical Thinking, Choices and Consequences, Reality Check, and Try It! exercises also encourage students to apply the authors' practical suggestions for improving communication skills. Professional Perspectives appear throughout the chapters and raise thought-provoking issues about the application of communication skills to business. Objectives at the start of each chapter and key words at the end map and summarize the content, while a crossword puzzle makes review entertaining. This solid, succinct book provides all the tools necessary to be an effective communicator.

Oral Communication: Skills, Choices, and Consequences

Students preparing for a career in business and the professions have a valuable tool in this engaging overview of the skills needed to communicate successfully in every stage of professional life: securing a job, making a good first impression, and advancing into management and leadership positions. Writing in an informal, conversational style, the authors discuss the fundamentals of business communication in today's global workplace, providing practical advice, meaningful applications, and sample documents to illuminate the discussion. Young and Travis liken the career-building process to creating an image or brand that employers recognize as a good fit for their companies. They cover the outward "packaging" components like verbal ability and appearance, progressing to the critical follow-through skills that contribute to a consistent, professional image: interpersonal competency, excellent writing skills, technical proficiency, problem-solving ability, enthusiasm and flexibility, and a strong ethical foundation. Ethical Encounters boxes throughout challenge readers to make ethical choices, while objectives and key terms in each chapter frame and reinforce key concepts. Abundant exercises prompt readers to analyze their communication strengths and weaknesses and provide ample opportunities to apply the chapter content.

Business and Professional Communication: A Practical Guide to Workplace Effectiveness

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Books by Kathryn Sue Young