<p>Paperback: 530 pagesPublisher: McGraw-Hill (2000)ISBN-10: 0028025474ISBN-13: 978-0028025476Product Dimensions: 10.8 x 8.5 x 1 inches</p>

Business Communication At Work (Instructor's Annotated Edition with CD Rom)

Business & Money

Judith Olson-Sutton

Skills

McGraw=Hill

"Business Communications at Work, 3e" is a very practical, hands-on text-workbook to help students learn to use the types of communication that they are most apt to experience on the job. The book is full of examples of letters, memos, and correspondence designed to demonstrate the application of the principles covered in the book. A Web site for this book provides supplemental learning exercises. Although the main focus of the book is written communication, a chapter on listening and making a presentation is now included. Each chapter of the book is an independent unit that allows the teacher the flexibility of covering most chapters in any order. This flexibility allows the teacher to customize the course to meet the needs of individual classes. Many chapters are easily broken into units so teachers can cover just the units they want.

Business Communication at Work: With Olc Premium Content Card

Marilyn L. Satterwhite

Table of Contents:Preface, Acknowledgments.Part 1: The Process and Challenge of Business CommunicationChapter 1 - Setting the Stage for Effective CommunicationChapter 2- Choosing the Right WordsChapter 3- Developing Sentences and ParagraphsPart 2: Basics for Communicating EffectivelyChapter 4- Promoting GoodwillChapter 5 - Planning and Organizing Business MessagesChapter 6- Using Technology to Capture and Refine IdeasChapter 7 - Formatting Business MessagesPart 3: Effective MessagesChapter 8: Writing Goodwill MessagesChapter 9: Writing Messages for Inquiries and RequestsChapter 10:Writing Claim and Adjustment MessagesChapter 11- Writing Persuasive MessagesChapter 12- Writing Order, Credit, and Collection MessagesPart 4: Reports and Media CommunicationsChapter 13: Developing Memos and Memo ReportsChapter 14: Creating Press Releases and NewslettersChapter 15: Constructing and Presenting ReportsChapter 16: Preparing Meeting CommunicationsPart 5: Employment CommunicationChapter 17: Conducting the Job SearchChapter 18: Selling Yourself to Employers

Business Communication At Work (Ashworth University)

Business Communication At Work Third Edition (McGraw-Hill Learning Solutions Textbook)

Politics & Social Sciences

Marilyn Satterwhite

Social Sciences

<p>Business Communication at Work 2e by Satterwhite is a newly revised 18-chapter, four-color text that provides more writing activities, more examples, more technology, and more instructor support than any other text of its kind. Students learn to develop effective sentences and paragraphs to compose letters, memos, news releases, and reports.</p>

Business Communication at Work, Student Text-Workbook

Judith Marilyn L. Satterwhite

Management & Leadership

Irwin/McGraw/Hill

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Books by Judith Olson-Sutton