Who Killed Change?
Solving the Mystery of Leading People Through Change
Every day organizations around the world launch change initiatives—often big, expensive ones—designed to improve the status quo. Yet 50 to 70 percent of these change efforts fail. A few perish suddenly, but many die painful, protracted deaths that drain the organization's resources, energy and morale.
Who or What Is Killing Change?
That's what you'll find out in this witty whodunit. The story features a Columbo-style detective, Agent Mike McNally, who's investigating the murder of yet another change. One by one, Agent McNally interviews thirteen prime suspects, including a myopic leader named Victoria Vision; a chronically tardy manager named Ernest Urgency; an executive named Clair Communication, whose laryngitis makes communication all but impossible; and several other dubious characters.
The suspects are sure to sound familiar and you're bound to relate them to your own workplace. In the end, Agent McNally solves the case in a way that will inspire you to become an effective Change Agent in your own organization.A step-by-step guide at the back of the book shows you how to apply the story's lessons to the real world. Key questions help you evaluate the health of your organization's change initiatives, and you'll learn best practices for enabling and sustaining the desired change.

Who Killed Change?: Solving the Mystery of Leading People Through Change

Business & Money

KEN BLANCHARD

John Britt

Judd Hoekstra

Pat Zigarmi

Business Culture

William Morrow

By John Britt and Michael Mountjoy • Hardcover • 5.5 x 8.25 • 112 pages Have you ever sat in a meeting at work and thought, "Didn't we talk about this same issue in the last six meetings?" or "Didn't J.B. say he would take action on that problem three weeks ago?" Do any of the following look familiar to your organization? • Meetings do not start on time or lack focus. • Issues/conflicts are not openly addressed. • Results are not tracked or reported in a meaningful way. • Decisions are not made in a timely manner. • There is a low level of flow of communication/information. • People do not keep their commitments. What's missing is accountability. How can we increase accountability in our organizations and decrease the frustrations of our employees? That's what you will learn in this witty whodunit in which an important Change has died and Accountability is arrested and accused of involuntary manslaughter. In this "trial of Accountability," we learn why Urgency is late, Commitment is missing, Vision is blindsided, Communication goes silent and Performance falls. A surprise witness sheds light on the crime and the judge has an important decision to make. A model for organizational accountability in the back of the book, along with a case study and a personal and organizational self-assessment of accountability will help your organization on the journey to a higher level of accountability. About the Author: John Britt has over 20 years of business consulting and international accounting experience in process driven change and change management. Having consulted with over 300 hospitals and served as COO of a rehabilitation contract company, he has extensive experience helping clients identify and implement operational improvements. John received his Master of Arts in Organizational Management. He has published several articles in leading industry journals, and in 2009 he had his first book, Who Killed Change?, published with co-author Ken Blanchard (The One Minute Manager).

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Michael Mountjoy

Butler Books

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Rupa Publications India

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Books by John Britt