Proven strategies for Joint Commission survey readiness 
This updated edition of our annual best-seller includes new tools and case studies of successful tracers from facilities around the country. Through a clear and concise breakdown of standards in an easy-to-understand mock survey checklist format, survey committee leaders will be able to easily delegate the right forms to the right people on their committees Each checklist is downloadable and can be customized to fit the specific needs of your facility. What's new in this year's edition <ul>
<li>Mock tracer tools that you can customize and implement at your facility</li> <li>Case studies of successful tracers used by hospitals around the country</li> <li> Sections on tracer methodology and changes to The Joint Commission's leadership and medical staff standards</li> <li> Modified scoring and new implementation benchmarks for the National Patient Safety Goals</li> <li> Policies and procedures for each standard, including the required elements of each</li> <li> Downloadable tools and forms that you can easily distribute to different departments </li> </ul> Benefits <ul>
<li>Identify and address compliance weak spots in time for a survey visit</li> <li> Train staff on their roles in a survey, and gauge your facility's level of preparedness</li> <li> Embrace the first-hand experience of the authors, who have put together tracers in hospitals</li> <li> Organize your department with survey simulations and effective checklists </li> </ul>

The Joint Commission Mock Tracer Made Simple

Medical Books

Jodi L. Eisenberg MHA CPHQ CPMSM CSHA

Jean Clark RHIA CSHA

Administration & Medicine Economics

HCPro, Inc.

Quick, concise standard explanations for LD chapter leaders
The Chapter Leader's Guide to Leadership breaks down the Joint Commission's leadership requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader.
Plus, to make staff training easy, this guide includes a downloadable PowerPoint® presentation highlighting key compliance takeaways. Also, receive bonus tools which include:
 - A document requirement checklist - Proactive risk assessment tool - Contract monitoring tool 
Benefits of The Chapter Leader's Guide to Leadership:
 - Empower your LD chapter leaders to successfully navigate the survey process - Communicate the impact the LD chapter has on the entire leadership team, management, and caregivers - Create a culture of accountability by delegating survey-related responsibilities to staff members - Go beyond standard numbers and understand the true meaning of The Joint Commission's LD requirements - Get everyone in your facility on board with compliance - Save time training LD chapter leaders with the customizable PowerPoint presentation
What's inside:
 - Keys to building better accountability for leadership before, during, and after survey - Guidance for improving interaction between the C-suite, medical staff, administration, and staff - Tools for building collaboration, resolving conflict, and building a better internal culture - Tips and suggestions for improving policies and procedures, as well as optimizing resources and services - Tools for involving leadership in performance improvement initiatives
Table of Contents
Introduction: How This Handbook Can Help You
Part I: Organization &amp; Accountabilities Governance CEO Medical Staff Management Key Take-Away Points
Part II: Communications &amp; Culture Foundation Collaborative Management Conflict Management Beliefs, Attitudes, and Priorities Key Take-Away Points
Part III: Operations &amp; Performance Improvement Policies &amp; Procedures Resources &amp; Services Budget Performance Improvement Key Take-Away Points
Part IV: Effective PI Survey Preparation Effective Leadership Survey Preparation Critical Information at Your Fingertips The Leadership Overview Presentation to Surveyors The Leadership Interview Key Take-Away Points
Who will benefit?
 Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, leadership chapter leaders

The Chapter Leader's Guide to Leadership: Practical Insight on Joint Commission Standards

HCPRO

Your all-in-one resource for Joint Commission standards compliance and survey preparation Packed with expert advice, best practices, and sample tools and tracers, this book saves you from having to research and manage Joint Commission accreditation activities on your own. Now in its 13th edition, this fully updated book, written by two of the country s most respected accreditation specialists actively working in hospitals now, Jodi L. Eisenberg, MHA, CPHQ, CPMSM, CSHA, and Jean S. Clark, RHIA, CSHA, features everything a new survey coordinator needs to begin their role as well as updating veteran accreditation specialists on the latest Joint Commission changes. They share their first-hand experience in interpreting standards and preparing facilities for Joint Commission survey. Would you like to receive The Joint Commission Survey Coordinator's Handbook for FREE? Join the Association for Healthcare Accreditation Professionals (AHAP)! (Scroll down for details) Benefits: * Track specific standard changes in 2011 * Prepare yourself and staff for survey day and respond to Requirements for Improvement (RFI) * Translate the technical aspect of the life safety code requirements into practical terms for yourself and fellow non-engineers * Build better communication with leadership about Joint Commission requirements What s new: * Insider perspective: This year s handbook is written by two actual accreditation professionals with decades of hand on experience as survey coordinators * Latest tracer changes: With The Joint Commission beginning it s look at next generation tracers the Handbook will help you update your existing tracer methodology * Telemedicine update: Find out how this year s telemedicine changes affect the standards and your own policies * Joint Commission standards and CMS: As these two organizations continue to become more intertwined understand how this could impact survey preparation in your facility Bonus tools included with your book: * Sample tracers * Checklists to help educate staff and prepare for survey * Sample policies for challenging standards * Additional customizable tools and forms Table of Contents: Chapter 1 The Joint Commission at a Glance Chapter 2 2011 and 2012 Announced Standards Changes Chapter 3 Problematic Standards to Meet Chapter 4 Risk Reduction Strategies to Demonstrate Compliance Chapter 5 Life Safety Code Compliance for the Non-Engineer* Chapter 6 Preparation for Survey Chapter 7 After Your Onsite Survey Chapter 8 Ongoing Compliance Readiness Chapter 9 The Clarification Process

The Joint Commission Survey Coordinator's Handbook, 13th Edition

Jean S. Clark RHIA CSHA

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Books by Jodi L. Eisenberg MHA CPHQ CPMSM CSHA