For middle- and senior-level managers who are considering or implementing a reengineering initiative, and for members of redesign teams, this five-phase guide will hasten a successful completion of the process. 
The book begins with assessments to help you determine the extent of your reengineering projects - from quick hits to cross-functional business units. No matter which type of project it is, you will learn: 
* Six easy tools for conducting an organizational diagnosis. * How to redesign work processes from a customer perspective. * How to successfully communicate and sell the benefits of change internally to stakeholder groups. * How to take a critical look at the new work processes to determine resource requirements. * How to tell when a reengineering effort is headed off course (and what to do about it). * How to sustain reengineering successes through revised measurement systems and continuous learning. 
The book sums up with 12 pointers and pitfalls learned from companies that have successfully reengineered.

Reengineering for Results: A Step-By-Step Guide

Janson, Robert

Attenello, Dennis

Uzzi, John A.

Reference

Quality Resources

A step-by-step introduction to developing Java client- and server-based applications using RAD 8 and WAS 8. Table of Contents: 1 - Java Basics, 2 - Java on a PC, 3 - Graphical User Interfaces, 4 - More GUI and Visual Editor, 5 - Variables, 6 - Conditional Logic, 7 - Application Improvements, 8 - Servlets, 9 - Java Server Pages, 10 - Database Access, 11 -Custom Tags, 12 - Java Server Faces, Appendix A - Installing a Java Application on a PC, Appendix B - SQL, Appendix C - Installing a Java Application on WAS

Introduction to Java Using WebSphere, 4th Edition

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Books by Janson, Robert