Today s Lean! Using 5S to Organize and Standardize Areas and Files is another book from the Today s Lean series published by MCS Media, Inc. It has been suggested by you, our readers, that you would like Lean and Six Sigma information to be more succinct and at your fingertips, thus allowing for a single tool or concept to be easily accessible (i.e., as a pocket guide and not a manual). Therefore, the Today s Lean! series of books provide: 1. Concise content on a one main Lean or Six Sigma tool or concept 2. Numerous case studies, worksheets, and examples from all types of industries 3. Availability as a pocket guide or ebook 4. A standard format 5. An avenue to update content immediately via your feedback and input (via ebook updates) 6. An inspiration for you to implement something similar At the heart of any Lean Sigma improvement initiative are some fundamental principles that should be in place to ensure a long-term commitment to the process. Some of these principles are management commitment and involvement, easy access to the improvement tools for the front-line worker, engagement of that employee or front-line worker of the process being examined, and the What s In It For Me? answered. To address these principles, (except the management commitment and involvement, which is an entirely separate issue) this pocket handbook was created. Many Lean and Six Sigma tools inter-relate and rarely will only one Lean tool be used. So, why you might ask are these tools being separated into individual topics? It is because we have realized that many Lean and Six Sigma tools also are fairly simple to understand and most people can make the common-sense connection to a specific improvement activity once the basics of a tool is explained. Today s Lean! Using 5S to Organize and Standardize Areas and Files provides the following: 1. A standard communication platform for each step or phase of 5S 2. Examples (i.e., photos, forms, worksheets, etc.) of 5S practices from a wide range of industries, as well as the physical areas and electronic or Desktop areas 3. Easy 1-2-3... steps as a guide for implementation 4. A 5S Needs Assessment 5. A 5S Audit 6. Detailed case studies on how a few organizations used the 5S tool in their Lean journey It is with great pleasure to present the Today s Lean! series and this particular book on 5S. Please let us know any additional Lean or Six Sigma topics or enhancements to this particular book that may be of value in this format or if you have any other ideas on how continuous improvement information can be presented. We are making these books and resources available in a Just-In-Time format with the information being pulled by you, our reader. Continue to visit The Lean Store for new and exciting books!

Today's Lean! Using 5S to Organize and Standardize Areas and Files

Rob Ptacek

Jaideep Motwani

PH.D.

MCS Media, Inc.

Pursuing Perfect Service is a comprehensive and detailed set of instructions on how to implement Lean and Six Sigma tools and concepts in a variety of environments. It will provide the solid foundation upon which Lean Sigma tools can be applied in any service organization. Service providers are continually processing daily requests and must know how to identify client needs and expectations, how to best satisfy their needs, and how to do it at the lowest possible cost. This book is a step-by-step implementation guide for continuous improvement while creating a solid foundation upon which to build a service excellence culture. Pursuing Perfect Service also provides insights and examples on how Information Technology can be used to improve data and information flow to enhance the overall client experience, while ensuring organizational profitability. This book has been arranged into four distinct parts. To transform an organization from a traditional service provider to a Lean Sigma for Service Excellence provider, it is recommended that the book be followed in order, from Part One to Part Four. However, it may be useful to review Chapter 10, Transformation Case Study, as it chronicles one company's journey using this approach or methodology. The four parts are: Part One. Setting the Foundation for Lean Sigma for Service Excellence. This part is comprised of two chapters. In chapter one, the readers will be provided with an overview of service organizations and why it is critical for them to achieve excellence. This will be followed by a discussion, in chapter two, of how an organization can achieve excellence by applying the Lean Sigma methodology. By explaining the basic tools and concepts of Lean and Six Sigma, understanding how behavior and change must occur, and determining what measurements and outcomes are critical, will set the foundation for the Lean Sigma journey. Part Two. Beginning the Lean Sigma for Service Excellence Journey. This part is comprised of one chapter that focuses on the four enablers of Lean Sigma and the steps required to build a solid foundation. In order for the Lean Sigma initiative to be successful, all four enablers need to be actively present within an organization. Part Three. Deploying the Lean Sigma for Service Excellence Improvement Process. This part is comprised of five chapters and demonstrates through detailed explanation of the tools, as well as case study examples, on how the Six Sigma's DMAIC methodology can be applied in service industries. Creating processes that allow customer expectations and organizational services to be free of waste will create the foundation for business success. This will entail obtaining detailed analysis of current processes, creating standards to adhere to, and balancing workloads evenly to meet each and every customer demand. This is the heart of Lean Sigma and will take the most time to implement. Part Four. Putting it All Together to Achieve and Sustain Lean Sigma for Service Excellence. This part is comprised of two chapters. The first chapter provides definition and guidance for becoming a sustainable organization. Sustainability is defined in terms of global impact in environmental, economic, and social areas. A plan to reduce environmental impact is often called "becoming green." True sustainability goes beyond the environmental impact only and also considers economic and social areas. This chapter defines the Triple Bottom Line for sustainability, and also details some basic tools for becoming green. The second chapter details an organizational transformation of a traditional service provider to a Lean Sigma for Service Excellence organization.

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries

The Lean Six Sigma Pocket Guide XL (please see The Practical Lean Six Sigma Pocket Guide XL for the newer version)is meant for the front-line employee and their supervisor as a quick-reference guide when working on a team-based continuous improvement project or individually implementing an improvement initiative. The Lean Six Sigma Pocket Guide XL is meant for all levels of employees to gain a working knowledge of the Lean tools within the Six Sigma structure (and its quantitative analysis tools) - bringing the best of both worlds together! All the Lean and Six Sigma tools are thoroughly explained with examples from manufacturing, healthcare, and service industries. NOTE: Please see The Practical Lean Six Sigma Pocket Guide (3.5 in. x 5.5 in.) for the same content in a smaller book for less than 10 dollars! Don't go Lean without one of these!

The Lean Six Sigma Pocket Guide XL - Combining the Best of Both Worlds Together to Eliminate Waste! (Please refer to The Practical Lean Six Sigma Pocket Guide XL for the updated version!)

See the best price to sell, buy, or rent books by Jaideep Motwani. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Jaideep Motwani

See the best price to sell, buy, or rent books by Jaideep Motwani. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Today's Lean! Using 5S to Organize and Standardize Areas and Files

Lean Six Sigma for Service - Pursuing Perfect Service - Using a Practical Approach to Lean Six Sigma to Improve the Customer Experience and Reduce Costs in Service Industries

The Lean Six Sigma Pocket Guide XL - Combining the Best of Both Worlds Together to Eliminate Waste! (Please refer to The Practical Lean Six Sigma Pocket Guide XL for the updated version!)