Offers the adult children of troubled families advice about dealing with the past, redeveloping one's self-esteem, and becoming more open to life's possibilities

Emotional Healing: A Program for Emotional Sobriety

Health, Fitness & Dieting

Hunt, Terry

Paine-Gernee, Karen

Addiction & Recovery

GRAND CENTRAL PUB.

* 10 million shoppers in Britain are active members of Tesco Clubcard, the world's most successful retail loyalty scheme

Scoring Points: How Tesco is Winning Customer Loyalty

Phillips, Tim

Humby, Clive

History

Kogan Page Business Books

Scoring Points: How Tesco Continues to Win Customer Loyalty

Swiping their grocery club's loyal-customer card has become second nature to shoppers these days. ""Scoring Points"" is one of the seminal marketing books of the last decade, telling the story of how British supermarket chain Tesco conceived, launched and developed its hugely successful Clubcard program -- and transformed itself into a winning brand. Authors Clive Humby and Terry Hunt, two major influences behind the project, and Tim Phillips, a leading business writer and broadcaster, bring a compelling, behind-the-scenes account of Clubcard -- the successes, failures and lessons learned. They show how Tesco made customer loyalty marketing work, even when almost every other loyalty program failed, thanks to vision, a strong team ethic and a company-wide commitment to customer satisfaction. It includes three new chapters, including an examination of the US retail market and the authors' work with both Tesco and Kroger.

Kogan Page.

Swiping a grocery store's loyal-customer card has become second nature to shoppers these days. Scoring Points, one of the seminal marketing books of the last decade, tells the story of how British supermarket chain Tesco conceived, launched and developed its hugely successful Clubcard program -- and transformed itself into a winning brand. Authors Clive Humby and Terry Hunt, two key members of the project, and Tim Phillips, a leading business writer and broadcaster, bring a compelling, behind-the-scenes account of Clubcard -- the successes, failures and lessons learned. They show how Tesco made customer loyalty marketing work, even when almost every other loyalty program failed, thanks to vision, a strong team ethic and a company-wide commitment to customer satisfaction. It includes three new chapters, including an examination of the US retail market and the authors' work with both Tesco and Kroger.

Business & Money

Industries

Offers the adult children of troubled families advice about dealing with the past, redeveloping one's self-esteem, and becoming more open to life's possibilities

Emotional Healing

Psychology & Counseling

Havenhurst Pr

Ancient Wisdom for a New Age: A Practical Guide for Spiritual Growth

Is everything just as it should be, or is the world spiraling out of control and we must try to save it? Is life simple, once we understand how it works, or is it so complicated only a nuclear physicist could understand it? The authors claim that life is simple, but only if we accept what we encounter with equanimity and are willing to replace old ideas with new ones that make more sense. Attachment, resistance, and emotional reactions are what make life difficult. Is there a personal God? Does Satan exist? Do politics have a role in the spiritual development of our world? What part does sex play in our spiritual development? This is not a "safe" book. The authors have answers for all these questions and more, but not all readers will agree with them. And that is as it should be, according to them. Their concepts of how life works, based on Ancient Wisdom teachings, will make you analyze, ponder over, and re-assess your entire belief system. The overall message is one of assurance. As one reader said, "It gave me hope. I never considered myself a spiritual person until I read this book." "This book speaks in today's language to seekers of all ages. Whether a seasoned student or a beginner, it opens new doors and fresh vistas on the soul's journey to wisdom. It is indeed a practical guide, at the same time surveying all the principles necessary for understanding the wisdom-tradition we know as Theosophy. This book brings the Ancient Wisdom into the 21st century!" - Joy Mills, author of Reflections on an Ancient Wisdom "Ancient Wisdom for a New Age provides some very important advice for those who want to live the spiritual life. The chapter on reincarnation is especially well-done. Hunt and Benedict are to be commended for making a noble effort to help spiritual pilgrims on their way. By far the most practical chapter in the book is 'Your Spiritual Practice'." - Quest Magazine

Politics & Social Sciences

Benedict, Paul

Philosophy

Twin Star Nexus LLC

The monumental statues of Easter Island, both so magisterial and so forlorn, gazing out in their imposing rows over the island’s barren landscape, have been the source of great mystery ever since the island was first discovered by Europeans on Easter Sunday 1722. How could the ancient people who inhabited this tiny speck of land, the most remote in the vast expanse of the Pacific islands, have built such monumental works? No such astonishing numbers of massive statues are found anywhere else in the Pacific. How could the islanders possibly have moved so many multi-ton monoliths from the quarry inland, where they were carved, to their posts along the coastline? And most intriguing and vexing of all, if the island once boasted a culture developed and sophisticated enough to have produced such marvelous edifices, what happened to that culture? Why was the island the Europeans encountered a sparsely populated wasteland? The prevailing accounts of the island’s history tell a story of self-inflicted devastation: a glaring case of eco-suicide. The island was dominated by a powerful chiefdom that promulgated a cult of statue making, exercising a ruthless hold on the island’s people and rapaciously destroying the environment, cutting down a lush palm forest that once blanketed the island in order to construct contraptions for moving more and more statues, which grew larger and larger. As the population swelled in order to sustain the statue cult, growing well beyond the island’s agricultural capacity, a vicious cycle of warfare broke out between opposing groups, and the culture ultimately suffered a dramatic collapse. When Terry Hunt and Carl Lipo began carrying out archaeological studies on the island in 2001, they fully expected to find evidence supporting these accounts. Instead, revelation after revelation uncovered a very different truth. In this lively and fascinating account of Hunt and Lipo’s definitive solution to the mystery of what really happened on the island, they introduce the striking series of archaeological discoveries they made, and the path-breaking findings of others, which led them to compelling new answers to the most perplexing questions about the history of the island. Far from irresponsible environmental destroyers, they show, the Easter Islanders were remarkably inventive environmental stewards, devising ingenious methods to enhance the island’s agricultural capacity. They did not devastate the palm forest, and the culture did not descend into brutal violence. Perhaps most surprising of all, the making and moving of their enormous statutes did not require a bloated population or tax their precious resources; their statue building was actually integral to their ability to achieve a delicate balance of sustainability. The Easter Islanders, it turns out, offer us an impressive record of masterful environmental management rich with lessons for confronting the daunting environmental challenges of our own time. Shattering the conventional wisdom, Hunt and Lipo’s ironclad case for a radically different understanding of the story of this most mysterious place is scientific discovery at its very best.

The Statues that Walked: Unraveling the Mystery of Easter Island

Lipo, Carl

Reference

Free Press

The monumental statues of Easter Island, so magisterial and so forlorn, gazing out in their imposing rows over the island’s barren landscape, have been the source of great mystery ever since first discovered by Europeans on Easter Sunday 1722. How could the ancient people who inhabited this tiny speck of land, the most remote in the vast expanse of the Pacific islands, have built such monumental works? No such astonishing numbers of massive statues are found anywhere else in the Pacific. How could the islanders possibly have moved so many multi-ton monoliths from the quarry inland, where they were carved, to their posts along the coastline? And most intriguing and vexing of all, if the island once boasted a culture developed and sophisticated enough to have produced such marvelous edifices, what happened to that culture? Why was the island the Europeans encountered a sparsely populated wasteland? The prevailing accounts of the island’s history tell a story of self-inflicted devastation: a glaring case of eco-suicide. The island was dominated by a powerful chiefdom that promulgated a cult of statue making, exercising a ruthless hold on the island’s people and rapaciously destroying the environment, cutting down a lush palm forest that once blanketed the island in order to construct contraptions for moving more and more statues, which grew larger and larger. As the population swelled in order to sustain the statue cult, growing well beyond the island’s agricultural capacity, a vicious cycle of warfare broke out between opposing groups, and the culture ultimately suffered a dramatic collapse. In this lively and fascinating account, Hunt and Lipo offer a definitive solution to the mystery of what really happened on the island. Far from irresponsible environmental destroyers, they show, the Easter Islanders were remarkably inventive environmental stewards, devising ingenious methods to enhance the island’s agricultural capacity. They did not devastate the palm forest, and the culture did not descend into brutal violence. Perhaps most surprising of all, the making and moving of their enormous statutes did not require a bloated population or tax their precious resources; their statue building was actually integral to their ability to achieve a delicate balance of sustainability. The Easter Islanders, it turns out, offer us an impressive record of masterful environmental management rich with lessons for confronting the daunting environmental challenges of our own time.

Americas

Counterpoint

Ipswich Town FC The 1960s, from Ramsey to Robson

Sports & Outdoors

Football (American)

DB Publishing

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