<p>Ordinary citizens face a frustrating and increasingly complex maze of human service agencies when they seek help for everyday problems, even though one stop information and referral centers have been established to facilitate information seeking in many communities. This book explores the relationship between the information needs of battered women and the information response provided through social networks in six communities of varying size.</p>
<p>The book is based on an award-winning study, in which 543 women described their knowledge of the problem of woman abuse and what kinds of information resources would be helpful to an abused woman. In the second phase of the study, 179 interviews were conducted with service providers identified by these women as likely sources of help. A comparison of the interviews demonstrates that the response of information delivery systems does not adequately meet the needs and expectations of those women who would seek such services. The final chapters of the volume focus on the implications of this study for the design of social service systems.</p>

Barriers to Information: How Formal Help Systems Fail Battered Women (Contributions in Librarianship and Information Science)

Politics & Social Sciences

Dewdney, Patricia

Harris, Roma

Social Sciences

Praeger

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Books by Harris, Roma

See the best price to sell, buy, or rent books by Harris, Roma. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Barriers to Information: How Formal Help Systems Fail Battered Women (Contributions in Librarianship and Information Science)