Presents the state of the practice of business improvement processes including ISO (International Standards Organization) and TQM (Total Quality Management)

Total Improvement Management: The Next Generation in Performance Improvement

Business & Money

Harrington,H.

Harrington,James

Management & Leadership

McGraw=Hill

In this highly readable guide, the quality world's leading guru, H. James Harrington, brings together all the popular benchmarking applications, from competitive product testing, reverse engineering, and competitive analysis to competitive shopping and process benchmarking. For the first time, business professionals have one source that explains how to manage all aspects of benchmarking to maximize organizational performance. Concise and accessible, High Performance Benchmarking is ideal for anyone who wants a quick introduction to a time-tested strategy--one that has resulted in performance improvements as high as 2,000 percent in only eight months.

High Performance Benchmarking: 20 Steps to Success

Computer simulation modeling, the new force in business, allows managers to see the results of a process change before committing time and resources to it. The Simulation Modeling Toolkit is vital to understanding numerous applications of this important process. Its methods and techniques will help any reader reduce time and risk in developing new products and serving customers, and the CD-ROM insert enables the user to create and run simulations from start to finish.

Simulation Modeling Methods: To Reduce Risks and Increase Performance (CD-ROM included)

Harrington, H. James

Tumay,Kerim

A combination of text, CD-ROM, flowcharting software, and on-line guidance shows how to plan, execute, and internalize and upgraded quality management system (QMS) within any organization. The authors, both ISO experts, provide concepts that actually go beyond meeting the minimum QMS requirements as defined in ISO 9001. Offers case studies and straightforward, practical guidance for those starting the ISO certification process as well as others striving to pass the six-month audits.

ISO 9000 and Beyond: From Compliance to Performance Improvement

See the best price to sell, buy, or rent books by Harrington,H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Harrington,H.

See the best price to sell, buy, or rent books by Harrington,H.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Total Improvement Management: The Next Generation in Performance Improvement

High Performance Benchmarking: 20 Steps to Success

Simulation Modeling Methods: To Reduce Risks and Increase Performance (CD-ROM included)

ISO 9000 and Beyond: From Compliance to Performance Improvement