A career guide and a reference tool--in a single source! Internal or external consultant, novice or expert, you've probably heard about performance consulting, a high-impact approach that blAnds old-fashioned facilitation skills with cutting-edge process and outcome analysis. You want to gain the expertise necessary to identify why an organization is out of alignment, what interventions will correct these problems, and how you can measure your consulting success. Everyone in the performance improvement industry should have a copy of [Hale's] book sitting on their desk for easy reference at all times. --Gwen Nichols-White, training manager, Siemens Medical Systems This remarkable book is your skill-builder and resource guide. The step-by-step Fieldbook shows you how to make the professional transition to a performance consulting career. You'll use this guide to: <ul>
<li>Define and describe your consulting skills</li> <li>Determine the costs and measure the effectiveness of your consulting process</li> <li>And much more!</li> </ul>
Hale has done an outstanding job in this book of contributing to everyone's use of performance technology. --Danny Langdon, president, Performance International The Fieldbook details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. You'll use these resources to structure your presentations, to ensure clear communication, and to build client confidence. Employees don't need to learn more; they need to perform better. And as a performance consultant armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in performance. Make the transition to performance consultant today! The Fieldbook enables you to: <ul>
<li>Analyze an organizational environment</li> <li>Diagnose performance problems</li> <li>Identify barriers to performance</li> <li>Select appropriate interventions</li> <li>Measure intervention success...and much more!</li> </ul>

The Performance Consultant's Fieldbook, includes a Microsoft Word diskette: Tools and Techniques for Improving Organizations and People

Business & Money

Hale, Judith

Industries

Pfeiffer

Are your employees qualified? Looking for qualified people to do competent work? How do you ensure that the people you hire can do the job right? An ever-increasing number of organizations are asking the same questions. Certification planning is the answer and Performance-Based Certification is the key. This is the only book on the market that addresses the growing need to monitor the qualifications of employees. You'll be able to quickly customize the certification tests and other job aids provided on the accompanying disk. Create a certification program within your organization to: 
<ul>
<li>Instill confidence that employees, members, or suppliers are qualified to meet the needs of your customers</li> <li>Ensure that your workforce is trained and competent to their job</li> <li>Make your hiring process more cost effective and legally defendable</li> <li>Recognize competence and consistency of your employees</li> </ul>
Once you've identified the need for a certification program, what's the next step? All of the answers are here!

Performance-Based Certification : How to Design a Valid, Defensible, and Cost Effective Program

Management & Leadership

Pfeiffer & Co.

Everyday first-line managers and supervisors struggle with deficiencies and inequities in their organization, their leadership, and their people. Performance-Based Management recognizes that deficiencies exist and focuses on those things that first-line managers and supervisors can do to be more effective. It helps managers not only understand what people require to be effective in the workplace, it provides them with tools to assess organizational factors, identify barriers to performance, and convene and direct the appropriate resources to improve workplace performance. 
Written by Judith Hale—author of the best-selling Performance Consultant's Fieldbook—Performance-Based Management comprehensively addresses the role of <ul>
<li>Performance and Management</li> <li>Information, Communication, and Performance Support Systems</li> <li>Measures and Feedback</li> <li>Rewards and Consequences</li> <li>Performance Support Tools and Resources</li> <li>Internal and External Consultants</li> <li>Power and Politics</li> <li>Message and Image Management</li> </ul>

Performance-Based Management: What Every Manager Should Do to Get Results

Human Resources

In this book, human resource management and training expert Judy Hale demystifies training outsourcing and details how companies can successfully outsource their training and development needs―from the entire learning function to selected services and programs. It also covers the labyrinth of contractual, interpersonal, and legal dimensions inherent in any decision to partner with another service provider. Filled with practical tips, guidelines, and plenty of tools, this book explains how to determine 
<ul>
<li>What type of external resources will be required</li> <li>What to expect of external resources</li> <li>What will be required in terms of program deliverables, reports, quality assurance, risk management, and reporting relationships</li> <li>The level of readiness to outsource deliverables ranging from managing the training and development function to specific program elements</li> <li>The contractual elements that best protect an organization’s interests</li> <li>How to collaborate effectively with all of the functions involved in outsourcing decisions</li> </ul>

Outsourcing Training and Development: Factors for Success

The Performance Consultant’s Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

The Performance Consultant's Fieldbook: Tools and Techniques for Improving Organizations and People

Performance-Based Certification: How to Design a Valid, Defensible, Cost-Effective Program

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do. 
Performance-Based Evaluation contains a wealth of information including: <ul>
<li>Suggestions on how to measure both hard and soft skills</li> <li>Guidance on measuring required and mandated programs</li> <li>Ideas for measuring elective training and employee relations programs</li> <li>Procedures for comparing different delivery systems</li> <li>Information on how to sample people and documents</li> <li>Tips for both collecting data and information on analyzing data using descriptive and inferential statistics</li> </ul>
In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.

Performance-Based Evaluation: Tools and Techniques to Measure the Impact of Training

Performance-Based Management

John Wiley&Sons

The School Improvement Specialist Field Guide 2nd Edition: Proven Processes and Tools for School Improvement Coaches

Education & Teaching

Page, Deb

Quigg, Jean

Higher & Continuing Education

Independently published

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Books by Hale, Judith