Always interesting and informed, national award-winning journalist Mark Hagland demonstrates how pioneering organizations are combining new tools with a new way of thinking to reinvent the way we deliver health care services in this country. Through exceptionally well-documented case studies, this insightful volume ― <ul>
<li>Puts the current journey towards industry-wide quality transformation into an understandable context for executive, board, and policymaking audiences</li> <li>Explores how performance improvement methodologies borrowed from other industries, including Six Sigma, Lean management, and the Toyota Production System are transforming care delivery processes and administrative operations nationwide</li> <li>Examines the strategic role that information technology will play in the transformation of clinical care quality and patient safety</li> </ul> The case studies contained in this book document the surprising strides being made by pioneering hospitals and health systems, advances that have the potential to transform the delivery of health care in the United States. Offered in a context that frames the current state of health care quality in this country, they are indispensable reading for anyone working in the trenches to improve that quality.

Transformative Quality: The Emerging Revolution in Health Care Performance

Business & Money

Hagland, Mark

Economics

Productivity Press

Most hospitals, health systems, and other provider organizations in the United States are facing real financial peril. Mounting receivables from high-deductible health plans, financially challenged consumers, continuing cuts in Medicare, and a precarious economic environment suggest that real health care revenue has peaked. With operating costs increasing and critical investments in infrastructure―both physical and virtual―not being made, health care providers must find new ways to survive. 
In their groundbreaking collaboration, Paradox and Imperatives in Health Care, award-winning authors Jeffrey C. Bauer and Mark Hagland explain why providers must draw upon internal resources to increase net revenue and provide the quality of care that payers and consumers are demanding. Through numerous case studies, the authors show how pioneering health care organizations are using performance improvement tools―including lean management, Six-Sigma, and the Toyota Production System―to produce excellent services as inexpensively as possible. This book challenges health care leaders to change their status quo mentality and to put their organizations on a positive path… while redirection is still possible. 
About the Authors 
Dr. Jeffrey C. Bauer is a nationally recognized health futurist and medical economist. He is a Chicago-based partner in the management consulting practice of ACS Healthcare Solutions (Dearborn, MI). In his numerous publications and presentations, he forecasts the future of health care and describes practical, creative approaches to improving the health care delivery system. 
Dr. Bauer has published more than 150 articles, books, Web pages, and videos on health care delivery. He speaks frequently to national audiences about key trends in health care, medical science, technology, reimbursement, information systems, public policy, and creative problem-solving. Dr. Bauer is often quoted in the national press and writes regularly for periodicals that cover the business of health care. For details, visit www.jeffbauerphd.com. 
Mark Hagland is a nationally respected independent health care journalist. He has been recognized for the quality of his writing in a variety of areas and has won numerous awards in recognition of his achievements. He writes regularly for Healthcare Informatics, the Journal of AHIMA, Biotechnology Healthcare, Behavioral Healthcare, AuntMinnie.com, and other prominent publications in health care. He covers a wide range of topics and issues pertinent to the industry.

Paradox and Imperatives in Health Care: How Efficiency, Effectiveness, and E-Transformation Can Conquer Waste and Optimize Quality

Medical Books

Bauer, Jeffrey C.

Administration & Medicine Economics

As attacks on Asian Americans escalated in 2020, a social media group formed consisting primarily of Asian Americans. Within this community, they had the opportunity to be witnessed in their outrage, sorrow, love and desire to heal. It also became a place where grass-roots activists could agitate for change.\nThis anthology was born out of that community—gathering over 40 stories chronicling the lived experiences of Asian Americans. The contributors include Japanese whose ancestors who were incarcerated in the internment camps during WW2, fifth-generation Chinese Americans who were affected by the Chinese exclusionary act and many newer immigrants and adoptees.\nThese voices join together not as an indictment but as an invitation to the reader to witness the humanity laid bare in these stories, join the conversation and find a way to heal and honor all who proudly call themselves Americans. 
#iamanamericantoo

Asian American Anthology: I Am An American Too!

Politics & Social Sciences

Lee, Henry

Louie, Ai-Ling

Liu, Lily

Nash, Phil Tajitsu

Martin, Hyun

Ong, Aryani

Bui, Tonia

Dang, Hoan

Lee, Susan C

Social Sciences

Be You Spa Inc.

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Books by Hagland, Mark