In a radical break with the past, information now flows like water, and we must learn how to tap into its stream. Individuals and companies can no longer rely on the stocks of knowledge that they’ve carefully built up and stored away. Information now flows like water, and we must learn how to tap into the stream. But many of us remain stuck in old practicespractices that could undermine us as we search for success and meaning. In this revolutionary book, three doyens of the Internet age, whose path-breaking work has made headlines around the world, reveal the adjustments we must make if we take these changes seriously. In a world of increasing risk and opportunity, we must understand the importance of pull. Understood and used properly, the power of pull can draw out the best in people and institutions by connecting them in ways that increase understanding and effectiveness. Pull can turn uncertainty into opportunity, and enable small moves to achieve ou

The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things in Motion

Business & Money

Hagel III, John

Seely Brown, John

Davison, Lang

Economics

Basic Books

Net Gain identifies where the next level of value lies on the Internet and lays out the first economic model to quantify the revenue potential and the investment required to build a successful virtual community. From the offerings of commercial online services such as the Motley Fool Investment group to Internet communities of book lovers, Net Gain offers a multitude of real-world scenarios and lessons for building value and creating competitive edge. The authors clearly show that in order to compete in the online economy, you must establish an entirely new approach to product development, marketing, customer service, and distribution, and rethink your company's relationships to customers, suppliers, and competitors. And they show you how to do it.

Net Gain: Expanding Markets through Virtual Communities

Armstrong, Arthur G.

Management & Leadership

Harvard Business Review Press

Net Worth explains how businesses can benefit by forming new partnerships with customers in matters of information capture and privacy. Consumers are losing patience with companies that use personal data about buying habits, income levels, and credit card usage for corporate gain. What consumers need is a new kind of business--an information intermediary or infomediary--to protect customers' privacy while maximizing their information assets. Companies playing the infomediary role will become agents of customer information, marketing such data to businesses on consumers' behalf and protecting consumer privacy. John Hagel, co-author of the bestselling Net Gain, teams with Marc Singer to lay out the underlying economic and competitive dynamics that will foster the emerging business of the infomediary. Net Worth identifies the convergence of commerce, technology, and consumer frustration as the incubator for the infomediary business, as consumers seek to release their personal information only when they can receive value in exchange for their data.

Net Worth: Shaping Markets When Customers Make the Rules

Singer, Marc

There is a growing consensus that the criminal justice system in America is in a state of profound crisis: the conventional goals of rehabilitation and deterrence have remained as elusive as ever and criminal activity constitutes a steadily increasing burden On American society. The papers in this collection examine some of the basic assumptions underlying current policies in the criminal justice system and provide an interdisciplinary perspective on the issue of criminal justice. Such prominent scholars as James Q. Wilson, Edward Banfield, Thomas Szasz and Walter Kaufmann have joined together in this volume in a com¬mon quest for a better understanding of the precise dimensions of the problem and of possible alternative approaches. While the individual authors in the collection may not ultimately agree regarding the proper solution to the problems, they do share a common conviction that the debate must begin with a fundamental rethinking of assumptions which, until recently, have generally been accepted without analysis. The title Assessing the Criminal may be interpreted on three separate levels and these levels define the structure of the book: analyzing the concept of the criminal, defining criminal responsibility and evaluating alternative responses to criminal conduct. Each of these levels must be examined in order to understand the concept of criminal justice and the problems raised by conventional approaches in this field. Beneath the confusion which character¬izes existing policies in the criminal justice system, an underlying paradigm has given rise to many of the problems plaguing our justice system that will not be resolved until a new paradigm has been developed. This new paradigm, which is briefly explored in the collection, is based on a conception of individual rights that would provide an explicit standard for the evaluation of competing policy goals.

Assessing the Criminal: Restitution, Retribution and the Legal Process

Politics & Social Sciences

BARNETT, RANDY E.

Social Sciences

Ballinger Pub. Co.

Managers today are understandably skeptical of the promises of new technologies. During the 1990s, vendors of both enterprise applications and Internet platforms promised enormous benefits. Companies invested large sums, but the benefits either failed to materialize, or came at a high price. Managers sacrificed flexibility and struggled to collaborate with business partners-a crippling disadvantage in today's marketplace.
Now, leading business strategist John Hagel III has a refreshing message for managers burned by over-hyped technologies, yet pressured to find innovative ways to deliver more value with fewer resources. He focuses on a new generation of technology-known as Web services. This technology connects existing IT platforms in more automated and flexible ways, leading to much lower operating costs.
The premise is practical and devoid of "change the world" promises. That very pragmatism, says Hagel, will drive enterprises to adopt it. In this book, he provides a clear view of the business implications of Web services: its distinct capabilities, its power to deliver near-term profits, and its potential to drive long-term growth.
Drawing from the experiences of pioneering adopters, Hagel shows how Web services will enable companies of all sizes to:
- Realize bottom-line savings quickly with modest investment - Leverage investments in existing applications and create more flexibility - Target specific areas for near-term cost reduction - Establish-or leave-business relationships fluidly and inexpensively - Create leveraged growth platforms for long-term competitiveness
A landmark book for CEOs, strategists, and IT managers, Out of the Box addresses near-term cost concerns and requirements for future success. As it discusses Web services, it provides deep insights into business strategy. At its core, this book tackles the most fundamental business issue facing managers today: how to continue to create value as competition intensifies. It also outlines innovative approaches to business process management and organization.
John Hagel III is a business consultant based in Silicon Valley, and is coauthor of two best-selling books, Net Gain and Net Worth. He has served as a senior executive with various technology companies and spent sixteen years as a Partner at McKinsey &amp; Company, Inc.

Gale Encyclopedia of Science

Brown, John Seely

Gale

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