Area Activity Analysis: Aligning Work Activities and Measurements to Enhance Business Performance (Harrington's Performance Improvement Series)

Business & Money

H. James. Harrington

Glen D. Hoffherr

Robert P. Reid Jr.

Management & Leadership

McGraw–Hill Education

Organizational Change Management covers one of the most important, yet least understood, keys to a successful improvement process. It presents insights into Ernst &amp; Young's field-tested formal and systematic approaches to analyze, evaluate, and effectively motivate employees to accept change as a challenge rather than a threat. A multimedia CD-ROM is filled with case studies, exercises, and tools that help the reader understand and adapt the practical, results-oriented Ernst &amp; Young model.

Project Change Management

Darryl R. Conner

Daryl R. Conner

Nick Horney

McGraw=Hill

Explains how leading American companies strive to improve, tells how to start a quality control program, and discusses employee recognition and motivation

The Improvement Process : How America's Leading Companies Improve Quality

Truly sound project management fundamentals and paractices are the single most important factor in delivering a successful, on-time and within budget project. Dr. Harrington's book is a great survival tool for the E-business poject executive managing today's complex initiatives.

The E-business Project Manager (The essential handbook for success in the new Age of E-business)

Tom McNellis

Best Sellers Publishing

SAS Certification Prep Guide

Frank Voehl

Rick Fernandez

Brett Trusko

SAS INSTITUTE, INC.

Hardcover text book on knowledge management.

Knowledge Management Excellence: The Art of Excelling in Knowledge Management

Paton Press

The Six Sigma Green Belt Handbook is a comprehensive, practical guide to becoming a Six Sigma Green Belt. Whether you're just starting down the path toward becoming a Green Belt, an experienced Green Belt, or if you're the person responsible for your organization's Six Sigma process, you'll find this handbook to be an invaluable addition to your Six Sigma library. It's a wealth of information for anyone who wants to learn new ways of using statistical improvement to improve his or her organization Legendary quality guru H. James Harrington and co-authors Praveen Gupta and Frank Voehl have distilled their decades of knowledge about Six Sigma into this helpful handbook. Chapters include: * Performing as a Team. Learn how to form and operate effective Six Sigma teams, help team members develop their statistical and personal skills, what each team member s role is, and how to select the right team members. * Basic Green Belt Skills. What s the best tool for the job? Included are comprehensive descriptions and applications of commonly used Six Sigma skills, such as affinity diagrams, flowcharts, cause-and-effect diagrams, force field analysis, Kano models, root cause analysis, graphs, and Pareto charts. * Six Sigma Software. Learn how to use Microsoft Excel and QI Macros to maximize your data analysis, how to apply analysis of variance (ANOVA) to dig deep into complex data and uncover gems of information, and how to present it clearly for managers and those without statistical backgrounds. * Statistical Tools for Green Belts. Lean how to use statistical tools such as Poisson distributions, binomial distributions, sampling, and probability to breath new life into your Six Sigma program. The Six Sigma Green Belt Handbook also includes chapters on each of the DMAIC steps: define, measure, analyze, improve and control, as well as a full glossary of Six Sigma terms, and a list of Six Sigma s body of knowledge. This is a must-read for any Six Sigma practitioner.

The Six Sigma Green Belt Handbook

Praveen Gupta

Paton Professional

Little BIG BOOK Series for Performance Improvement If you ve ever wondered how to improve your organization s processes and its bottom line this is the book for you. Fast-Action Solution Technique will explain exactly how to drill down into processes to improve them practically overnight. Legendary international quality consultant H. James Harrington provides invaluable insight into the FAST methodology and demonstrates how to use it to maximize process efficiency, improve employee morale, and maintain the dramatic improvements the process creates. Topics discussed include: Process redesign and benchmarking FAST and Six Sigma Identifying potential FAST projects Selling FAST to your employees and managers Preparing for a FAST workshop The roles of FAST facilitators, workshop leaders, and team members Creating quick results FAST project examples

Fast-Action Solution Technique

Herramientas Para La Creatividad - Con CD ROM (Spanish Edition)

Economics

McGraw-Hill Companies

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Books by H. James. Harrington