In recent years, consumers, professional organizations, government officials, and third-party payers have become increasingly concerned about how to assess the quality of the services provided by organizations in both the private and the public sectors. One new approach is the organizational report card, which compares the performance of organizations such as public schools, colleges, hospitals, and HMOs.
This book offers the first comprehensive study of such instruments. It discusses the circumstances under which they are desirable alternatives to other policy instruments, such as regulation; how they should be designed; who is likely to use them and for what purpose; and what role, if any, government should have in their creation. Informed by cases drawn from education, health, and other policy areas, this book develops a conceptual framework for analyzing these issues. It explores the tradeoffs in measuring performance, the methods of communicating results effectively to mass and elite audiences, and the ways in which organizations respond to the data gathered..

Organizational Report Cards

Business & Money

Weimer, David L.

Gormley Jr., William T.

Management & Leadership

Harvard University Press

Americans are just emerging from one of the great reform eras in our historyan era in which we attempted to control public bureaucracies through interest representation, due process, management, policy analysis, federalism, and oversight. The United States has, in fact, undergone an institutional realignment and has emerged with a weaker, less autonomous bureaucracy. In a book that will interest not only public administration specialists but students of American government generally, William Gormley examines the consequences of the reform efforts of the 1970s and 1980s and seeks to understand why, despite an astonishing number of these efforts, we remain dissatisfied with the results.
"The American bureaucracy is beleaguered and besieged," writes Gormley. ". . . Unfortunately, the bureaucracy's critics are equally capable of blunders." The author explains our situation by analyzing a spectrum of controls ranging from catalytic to hortatory to coercive. Catalytic controls--such as proxy advocacy, environmental impact statements, and freedom-of-information acts--are most flexible, while coercive controls--such as legislative vetoes, executive orders, and judicial take-overs of state institutions--are most rigid. While recommending that controls be tailored both to issues and to bureaucracies, Gormley shows that coercive interventions (or muscles) often generate new bureaucratic pathologies without eradicating old ones. In contrast, catalytic controls (or prayers) energize the bureaucracy without predetermining a hastily crafted response.
Originally published in 1989.
The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Taming the Bureaucracy: Muscles, Prayers, and Other Strategies (Princeton Legacy Library)

Princeton University Press

Americans are just emerging from one of the great reform eras in our historyan era in which we attempted to control public bureaucracies through interest representation, due process, management, policy analysis, federalism, and oversight. The United States has, in fact, undergone an institutional realignment and has emerged with a weaker, less autonomous bureaucracy. In a book that will interest not only public administration specialists but students of American government generally, William Gormley examines the consequences of the reform efforts of the 1970s and 1980s and seeks to understand why, despite an astonishing number of these efforts, we remain dissatisfied with the results."The American bureaucracy is beleaguered and besieged," writes Gormley. ". . . Unfortunately, the bureaucracy's critics are equally capable of blunders." The author explains our situation by analyzing a spectrum of controls ranging from catalytic to hortatory to coercive. Catalytic controls--such as proxy advocacy, environmental impact statements, and freedom-of-information acts--are most flexible, while coercive controls--such as legislative vetoes, executive orders, and judicial take-overs of state institutions--are most rigid. While recommending that controls be tailored both to issues and to bureaucracies, Gormley shows that coercive interventions (or muscles) often generate new bureaucratic pathologies without eradicating old ones. In contrast, catalytic controls (or prayers) energize the bureaucracy without predetermining a hastily crafted response.Originally published in 1989.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These editions preserve the original texts of these important books while presenting them in durable paperback and hardcover editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Americans are just emerging from one of the great reform eras in our historyan era in which we attempted to control public bureaucracies through interest representation, due process, management, policy analysis, federalism, and oversight. The United States has, in fact, undergone an institutional realignment and has emerged with a weaker, less autonomous bureaucracy. In a book that will interest not only public administration specialists but students of American government generally, William Gormley examines the consequences of the reform efforts of the 1970s and 1980s and seeks to understand why, despite an astonishing number of these efforts, we remain dissatisfied with the results."The American bureaucracy is beleaguered and besieged," writes Gormley. ". . . Unfortunately, the bureaucracy's critics are equally capable of blunders." The author explains our situation by analyzing a spectrum of controls ranging from catalytic to hortatory to coercive. Catalytic controls--such as proxy advocacy, environmental impact statements, and freedom-of-information acts--are most flexible, while coercive controls--such as legislative vetoes, executive orders, and judicial take-overs of state institutions--are most rigid. While recommending that controls be tailored both to issues and to bureaucracies, Gormley shows that coercive interventions (or muscles) often generate new bureaucratic pathologies without eradicating old ones. In contrast, catalytic controls (or prayers) energize the bureaucracy without predetermining a hastily crafted response.Originally published in 1989.The Princeton Legacy Library uses the latest print-on-demand technology to again make available previously out-of-print books from the distinguished backlist of Princeton University Press. These paperback editions preserve the original texts of these important books while presenting them in durable paperback editions. The goal of the Princeton Legacy Library is to vastly increase access to the rich scholarly heritage found in the thousands of books published by Princeton University Press since its founding in 1905.

Voices for Children: Rhetoric and Public Policy

<div> The United States spends more on programs for the elderly than it does on programs that enhance child development and improve child welfare. Why has public policy neglected the development phase of young Americans' lives not only in substantive dollars spent, but also in program design and implementation? Noted child care and education policy expert William Gormley highlights the portrayal of children's issues in both the mass media and in public policymaking to explain why children have gotten short shrift. A key explanation is the limited mass media coverage of strong arguments in support of children's programs. After documenting changes in rhetoric on children and public policy over time and variations across policy domains and government venues, Gormley demonstrates that some "issue frames" are more effective than others in persuading voters. In two randomized experiments, he finds that "economic" frames are more effective than "moralistic" frames in generating public support for children's programs. Independent voters are especially responsive to economic frames. In several illuminating case studies, in Connecticut, Utah, North Carolina, and Pennsylvania, he finds that strong rhetoric makes a difference but that it is sometimes eclipsed by even stronger political and economic constraints. Voices for Children offers a fresh perspective on raging debates over child health, child poverty, child welfare, and education programs at the federal and state levels. It finds some hopeful examples that could transform how we think about children's issues and the kinds of public policies we adopt. </div>

Economics

Brookings Institution Press

The Politics of Public Utility Regulation focuses on the important and increasingly controversial issues of utility regulation by combining a sophisticated understanding of these issues with a rigorous examination of various regulatory arrangements across the American states. It draws on interviews with participants in twelve states: public utility commissioners, commission staff members, utility company executives, governmental consumer advocates, and citizen activists. In addition to offering an up-to-date, comprehensive survey of regulatory politics at the state level, Gormley makes specific proposals for regulatory reform and emphasizes the importance (and difficulty) of assuring both expertise and accountability. Students of politics and public policy will find the state-level approach useful in examining the strategies of the “New Federalism” that transfer more and more formerly federal responsibilities to the states.

The Politics of Public Utility Regulation

Politics & Social Sciences

Politics & Government

University of Pittsburgh Press

The Critical Advantage: Developing Critical Thinking Skills in School

In The Critical Advantage, noted scholar and early childhood expert William T. Gormley, Jr. takes a wide-ranging look at the important role of critical thinking in preparing students for college, careers, and civic life. Drawing on research from psychology, philosophy, business, political science, neuroscience, and other disciplines, he offers a contemporary definition of critical thinking and its relationship to other forms of thinking, including creative thinking and problem solving. When defined broadly and taught early, he argues, critical thinking is a “potential cure for some of the biggest problems we face as a nation,” including education deficits, employment deficits, and the recent surge of partisanship in democratic politics. While there are encouraging signs—the Common Core State Standards have drawn attention to the importance of critical thinking—recent efforts have been too narrowly focused on improving textual analysis in high school. Those who might benefit the most from curricula prioritizing critical thinking, including disadvantaged students, are less likely to be represented in courses and other activities that encourage this skill. Gormley argues for prioritizing critical thinking skills in PreK–12. He takes readers into innovative classrooms around the country, including schools in Pennsylvania, Oklahoma, and Virginia, and offers specific recommendations for promoting critical thinking and embedding it across the curriculum. The Critical Advantage is an insightful and fascinating account of an intellectual journey culminating in a fresh vision for the future of US schooling.

Health, Fitness & Dieting

Psychology & Counseling

Harvard Education Press

In The Critical Advantage, noted scholar and early childhood expert William T. Gormley, Jr. takes a wide-ranging look at the important role of critical thinking in preparing students for college, careers, and civic life.   Drawing on research from psychology, philosophy, business, political science, neuroscience, and other disciplines, he offers a contemporary definition of critical thinking and its relationship to other forms of thinking, including creative thinking and problem solving. When defined broadly and taught early, he argues, critical thinking is a “potential cure for some of the biggest problems we face as a nation,” including education deficits, employment deficits, and the recent surge of partisanship in democratic politics. While there are encouraging signs—the Common Core State Standards have drawn attention to the importance of critical thinking—recent efforts have been too narrowly focused on improving textual analysis in high school. Those who might benefit the most from curricula prioritizing critical thinking, including disadvantaged students, are less likely to be represented in courses and other activities that encourage this skill.   Gormley argues for prioritizing critical thinking skills in PreK–12. He takes readers into innovative classrooms around the country, including schools in Pennsylvania, Oklahoma, and Virginia, and offers specific recommendations for promoting critical thinking and embedding it across the curriculum.  The Critical Advantage is an insightful and fascinating account of an intellectual journey culminating in a fresh vision for the future of US schooling.     

See the best price to sell, buy, or rent books by Gormley Jr., William T.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Gormley Jr., William T.

See the best price to sell, buy, or rent books by Gormley Jr., William T.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Organizational Report Cards

Taming the Bureaucracy: Muscles, Prayers, and Other Strategies (Princeton Legacy Library)

Taming the Bureaucracy: Muscles, Prayers, and Other Strategies (Princeton Legacy Library)

Taming the Bureaucracy: Muscles, Prayers, and Other Strategies (Princeton Legacy Library)

Voices for Children: Rhetoric and Public Policy

The Politics of Public Utility Regulation

The Critical Advantage: Developing Critical Thinking Skills in School

The Critical Advantage: Developing Critical Thinking Skills in School