Quality Management's all-new section provides the framework for designing effective administrative systems for quality management. New coverage of Six Sigma combines with a wealth of new examples from industry to communicate both the theory and reality of quality management today.

Quality Management with Student CD (McGraw-Hill/Irwin Series Operations and Decision Sciences)

Business & Money

LEVINE, David

Gitlow,Howard

Oppenheim,Rosa

Oppenheim,Alan

Management & Leadership

McGraw/Hill/Irwin

Master modern Six Sigma implementation with the most complete, up-to-date guide for Green Belts, Black Belts, Champions and students! Now fully updated with the latest lean and process control applications, A Guide to Lean Six Sigma and Process Improvement for Practitioners and Students, Second Edition gives you a complete executive framework for understanding quality and implementing Lean Six Sigma. Whether you're a green belt, black belt, champion, or student, Howard Gitlow and Richard Melnyck cover all you need to know. Step by step, they systematically walk you through the five-step DMAIC implementation process, with detailed examples and many real-world case studies. You'll find practical coverage of Six Sigma statistics and management techniques, from dashboards and control charts to hypothesis testing and experiment design. Drawing on their extensive experience consulting on Six Sigma and leading major Lean and quality initiatives, Gitlow and Melnyck offer up-to-date coverage of: <ul>
<li> What Six Sigma can do, and how to manage it effectively </li> <li> Six Sigma roles, responsibilities, and terminology </li> <li> Running Six Sigma programs with Dashboards and Control Charts </li> <li> Mastering each DMAIC phase: Define, Measure, Analyze, Improve, Control </li> <li> Understanding foundational Six Sigma statistics: probability, probability distributions, sampling distributions, and interval estimation </li> <li> Pursuing Six Sigma Champion or Green Belt Certification, and more </li> </ul>
This guide will be an invaluable resource for everyone who is currently involved in Six Sigma implementation, or plans to be. It's ideal for students in quality programs; "Green Belts" who project manage Six Sigma implementations, "Black Belts" who lead Six Sigma teams; "Champions" who promote and coordinate Six Sigma at the executive level; and anyone seeking Six Sigma certification.

Guide to Six Sigma and Process Improvement for Practitioners and Students, A: Foundations, DMAIC, Tools, Cases, and Certification

Melnyck, Richard

Pearson FT Press

"Much has been said or written in recent times about the value of Six Sigma methodologies in driving organizational improvement. Yet, so many still seem to be intimidated by or skeptical about these principles and tools. In this text, Drs. Gitlow and Levine have provided a pragmatic, user-friendly treatment of underlying principles and methods, management obligations, and helpful case study examples to assist all of us in value-added enterprise-wide improvement." –Gary Floss, Managing Director, Bluefire Partners, and Board of Directors, the American Society for Quality (ASQ) "The authors provide the perfect blend of managerial insight and a straightforward "how to" approach to statistics. Anyone interested in learning about Six Sigma for the first time, or practitioners wanting to learn more, will find this book to-the-point, exciting, and easy to read. And also hard to put down!" –Timothy C. Krehbiel, Professor of Decision Sciences and MIS, Miami University (Ohio) "This book provides an excellent understanding of the foundations of quality management that provide a basis for the evolution of Six Sigma. For executives who wish to be "Champions" of Six Sigma, this book provides an understanding of what to expect of Green Belts as they work through a DMAIC project and what they should expect of themselves. Green Belt candidates will find the case studies extremely useful and informative. Both Champions and Green Belts will benefit from the comprehensive coverage of certification." –Edward A. Popovich, Ph. D., Vice President, Enterprise Excellence, Boca Raton Community Hospital and President, Sterling Enterprises International, Inc. The first complete Six Sigma implementation guide for Green Belts and Champions! <ol>
<li>Understand the rationale for Six Sigma </li>
<li>Implement a proven executive framework for a successful quality initiative </li>
<li>Use the DMAIC method for improvement from start to finish: Define, Measure, Analyze, Improve, and Control </li>
<li>Manage Six Sigma statistics–without becoming a statistician </li>
<li>Learn through complete detailed manufacturing and service case studies </li>
<li>Learn how to understand and manage Six Sigma statistics, through practical, Minitab-based application examples. Includes instructions for using Minitab software </li>
<li>Learn how to pass Six Sigma certification examinations with sample questions and answers</li> </ol>
If you're "project managing" Six Sigma (potential Green Belt)–or promoting it at the executive level (potential Champion)–this is your book. It's the first Six Sigma book written specifically for Green Belts, Champions...and anyone who plans to become one. Two experts help you master the entire DMAIC model: Define, Measure, Analyze, Improve, and Control. You'll discover realistic solutions for Six Sigma's profound human and technical challenges. You can even prepare for one of the world's leading Six Sigma certification programs. Clear, detailed, and proven...this is the one indispensable book for anyone who must manage Six Sigma to success. © Copyright Pearson Education. All rights reserved.

Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification

Ft Press

Based on the authors’ experiences in academe over seventy-five years, The Higher Education Scene in America: Some Observations discusses a number of issues that confront America’s higher education scene today. Those issue embrace such problems as: (1) the missions(s) of our colleges and universities and the development of critical thinking and/or employability; (2) the role of for-profit academic institutions; (3) the impact of online technology; (4) diffusion of power and achievement of consensus between administrators and faculty; (5) the importance of financial matters, embracing budgets, fundraising, and endowments; (6) the insidious problem of conflicts of interest; (7) the scandalous impact of big-time, big-money Division 1 sports on academe; (8) the growth of non-academic functions; and (9) the importance of leadership in consensual institutions and how leaders are chosen.

The Higher Education Scene in America: Some Observations

Education & Teaching

Gitlow, Abraham

Higher & Continuing Education

University Press of America

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