This revision updates the respected Daughtrey-Ricks first edition with new or expanded coverage of critical topics such as quality management, ethics, decision-making, safety and health, organizational change, and supervising a culturally diverse work force. The authors have continued to focus on competencies throughout the book, presented at chapter openings, at appropriate learning points within the chapters, and in competency reviews at the end of each chapter. Other strong pedagogical elements include numerous self-quizzes or questionnaires, forms, exercises, applications, and the popular case studies. All of this is designed to aid the supervisor in translating theory into practice along with many suggestions featured in "What the Supervisor Can Do" sections throughout.

Contemporary Supervision: Managing People and Technology (MCGRAW HILL SERIES IN MANAGEMENT)

Business & Money

Ginn, Mary Lea

Ricks, Betty Roper

Daughtrey, Anne Scott

Management & Leadership

Mcgraw-Hill College

RECORDS MANAGEMENT, 9e is a comprehensive introduction to the complex field of records management. Alphabetic filing rules are included, along with methods of storing and retrieving alphabetic, subject, numeric, and geographic records. Thorough coverage is provided for filing and maintenance of paper, automated, micro image, and electronic imaging records. For additional Student and Instructor Resources, visit the product companion site at www.cengage.com/officetech/read.

Bundle: Records Management, 9th + Simulation

Read, Judith

Processes & Infrastructure

Cengage Learning'

This text is an excellent introduction to the increasingly comprehensive field of records management and acquaints students with filing rules as well as changing trends..

Business Records Control

Goodman, David G.

Fosegan, Joseph S.

South-Western Pub.

This self-contained box simulation contains eight realistic jobs and is an excellent supplement for any office skills course.

Simplifile: A Complete Practice Set

Thomson Learning

South-Western Educational Pub

Easy Filing With Microcomputer Applications

Computers & Technology

This revised text is a comprehensive introduction to the complex field of records management. Alphabetic filing rules--compatible with the Association of Records Managers and Administrators (ARMA) guidelines-- are included, along with methods of storing and retrieving alphabetic, subject, numeric, and geographic records. Thorough coverage is provided for filing and maintenance of paper, automated, micro image, and electronic imaging records.

Records Management, Text/Disk Package

Kallaus, Norman F.

Study Guide, Records Mgmt

Read, J.

Records Management Projects

Smith, Judy Read

Skills

This Study Guide, which is designed to reinforce the material covered in the textbook, includes review of important terms, sample test questions, and practical activities to supplement the textbook exercises assigned by the instructor.

Study Guide for Reed/Ginn's Records Management, 8th

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