Tough-Minded Management of Problem Employees: Don't Be a Gutless Nice Guy (Managerial Action Series)

Gardiner, Gareth S.

Smith Collins Co

<p>Coach. Counselor. Facilitator. Project manager. Communication specialist. Team leader. Obstacle remover. Problem solver. Process owner. The managerial terms and titles are new, as are the roles of the twenty-first-century manager. Conspicuously absent from the new lexicon of management are terms like boss, supervisor, authority, and specialist.<br>The terms define a new world of effective problem solving using proactive management skills. And they defy what Gary Gardiner claims has typified twentieth-century management: managers working from habitual mindsets and patterns of rigidity. Gardiner's antidote? A proactive problem-solving model that emphasizes the use of supportive, communicative, and empathic skills.</p>

Peterson's 21st Century Manager: Meeting the Challenge and Opportunities of the New Corporate Age

Business & Money

Management & Leadership

Petersons

Proposes a whole new framework for managing change into the next century.

Peterson's 21st Century Manager: Meeting the Challenges and Opportunities of a New Corporate Age

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Books by Gardiner, Gareth S.