The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the ITIL Service Management Foundation Certificate. This new edition provides a wealth of background knowledge and sample questions and is compatible with the 2011 update to ITIL®. The guide utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL® licensed product.

IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates

Business & Money

Gannon, Tony

Mear, Nigel

Management & Leadership

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Books by Gannon, Tony

See the best price to sell, buy, or rent books by Gannon, Tony. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates