Rethinking Retention in Good Times and Bad: Breakthrough Ideas for Keeping your Best Workers

How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. This book is the first to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience. It is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high skilled workers, and across multiple industries. Also addressed is how to retain your high-performing workers in slow economic times. If you are losing workers you want to keep, this book will tell you how to put retention solutions in place across Read this book with a pen in your hand. Circle ideas you like, strike through those you don't, and make notes as to how you can apply these tactics in your company. Then pass it on to a colleague and ask her to do the same. Stir up your company's thinking on employee retention so progress happens, fast. -From the Introduction, Rethinking Retention

Rethinking Retention In Good Times and Bad: Breakthrough Ideas for Keeping Your Best Workers

Business & Money

Finnegan, Richard P.

Management & Leadership

Nicholas Brealey Publishing

Keep the workers you want - in good times and bad.How do organizations keep the workers they want? Until now, employee retention strategies have been based on instincts rather than research. With no firm body of knowledge to use as a guide, employee turnover has been a problem for all organizations. Rethinking Retention in Good Times and Bad is the first book to offer a top-to-bottom, organization-wide retention action plan. Many organizations lose employees and profits because they don't know which processes to put into place to cut employee turnover. They speak of building retention cultures but don't know who should do what and when. This hands-on tactical guide gives those answers, providing specific strategies and tactics backed by the author's own research and on-site experience. Rethinking Retention in Good Times and Bad is essential reading for all types of organizations-large or small, public or private, with high concentrations of low-skilled or high-skilled workers and across multiple industries. If you are losing workers you want to keep - in good economic times and bad - this book will tell you how to put retention solutions in place across your company.

John Murray Business Academic

Challenging the perceived value of traditional employee surveys and exit interviews, this guide explores the practical value of the stay interview, a preventive tool in employee retention that proactively addresses potential issues that affect workplace morale and potential loss of staff. Organizations routinely search for clear answers to complex questions regarding how to better retain and engage their best workers. This book directs Human Resources (HR) professionals toward the more effective and less costly solutions of the stay interview by demonstrating their measureable benefit in addressing retention and engagement issues in the workplace. Contending that employee engagement is essential in organizations of any size and bolstered by true stories from companies in which stay interview have been implemented, this book provides solution-oriented help for HR professionals, line managers, and business leaders alike.

The Power of Stay Interviews for Engagement and Retention

Society For Human Resource Management

Nothing HR does contributes more to productivity than improving engagement and retention. Nothing supersedes the value of getting our employees to give their best and to stay. No administrative task like making payroll, no hiring task like filling jobs quickly, no program task like renting an ice cream machine for employee appreciation week. Nothing else we do. HR leaders know better than most that voluntary turnover is spiking and nearing its all-time high, that fewer than one-third of our employees are engaged in their work, and that executives say in survey after survey their number one concern is “talent.” Employees stay or leave – and engage or disengage – primarily based on their relationship with their manager. And that means their direct supervisor, the one they connect with – or don’t connect with – every day. So we need our executives to manage engagement and retention instead of us. We can coach them and play critical roles, but if CFOs read the financial data and HR distributes the turnover report, retention is already second-tier. HR’s Greatest Challenge will help HR executives • Convince their CEOs that engagement and retention are top-tier metrics as important as sales and service. • Replace those mysterious turnover percentages and engagement scores with dollar values that resonate with the CFO. • Train managers to conduct stay interviews because they bring proven solutions. • Ask leaders to forecast how long employees will stay and how many of their team will score high on the next engagement survey. And most importantly, this book will help you solve employee engagement and retention as a business issue.

HR's Greatest Challenge: Driving the C-Suite to Improve Employee Engagement and Retention

An Updated Classic for Reducing Turnover and Improving Engagement. For decades organizations have struggled to better engage and retain their best employees. Retention expert Richard Finnegan proposes a proven and proactive approach, the Stay Interview: an easy-to-use tool to uncover, anticipate, and resolve issues and concerns before your best employees leave. Stay Interviews do three things that employee surveys do not: they deliver information that can be used today; they give practical insights for engaging and retaining top performers; and they provide managers with a reliable process for developing individual stay plans. One of SHRM's all-time bestselling books, The Power of Stay Interviews,is now revised and updated to reflect Generations at work, including Millennials and Older Workers, brand-new Stay Interview questions, and introduces “Finnegan’s Arrow”—a potent business-driven strategy for Stay Interviews.

The Power of Stay Interviews for Engagement and Retention: Second Edition