Dozens of books about Wikipedia are available, but they all focus on the English Wikipedia and assume an Anglo-Saxon perspective, while disregarding cultural and language variability or multi-cultural collaborative efforts. They address the impact of Wikipedia on society, processes of mass knowledge production, and the dynamics of the Wikipedia community. However, none of them focus on Wikipedia’s global features. This lack of attention presents a serious problem because more than 80% of Wikipedia articles are written in languages other than English---in fact, Wikipedia includes articles in 285 languages. Global Wikipedia: International and Cross-Cultural Issues in Online Collaboration is the first book to address this gap by focusing attention on the global, multilingual, and multicultural aspects of Wikipedia. The editors showcase research on Wikipedia, exploring a wide range of international and cross-cultural issues. Online global collaboration, coordination, and conflict management are examined in this rich socio technical environment. Special emphases include 
<ul>
<li>International and cross-cultural collaboration; </li>
<li>Intercultural synergy on Wikimedia;</li>
<li>Conflict and collaboration in editing international entries; </li>
<li>Case studies of Chinese, Finnish, French, and Greek Wikipedias; and, </li>
<li>Cross-cultural studies that compare more than one Wikipedia, focusing on content, structures, policies, contributions, interactions, processes, motivations, and challenges.</li>
</ul>

Global Wikipedia: International and Cross-Cultural Issues in Online Collaboration

Computers & Technology

Fichman, Pnina

Hara, Noriko

Networking & Cloud Computing

Rowman & Littlefield Publishers

Online trolling and other deviant behaviors have always affected online communities. As online trolling becomes widely spread, myriad questions are raised, including: 
<ul>
<li>Who is a troll and why do trolls troll? </li>
<li>What are the enabling factors of online trolling? </li>
<li>How do members and administrators of online communities detect, interpret, and react to trolling? How can online trolling be handled effectively? </li>
<li>What is the impact of the socio-cultural and technological environments on online trolling?</li>
<li>What motivates trolling? </li>
</ul>
 The book answers these questions and includes the following focuses: <ul>
<li>Hard-core trolls and light trolls</li>
<li>Gender, trolling, and anti-social behavior online</li>
<li>Perception of trolling</li>
<li>Collaborative trolling</li>
<li>Ideological trolls</li>
<li>Trolling around the globe</li>
</ul>

Online Trolling and Its Perpetrators: Under the Cyberbridge

Sanfilippo, Madelyn R.

Reference

The study of people, information and communication technologies and the contexts in which these technologies are designed, implemented and used has long interested scholars in a wide range of disciplines, including the social study of computing, science and technology studies, the sociology of technology, and management information systems. As ICT use has spread from organizations into the larger world, these devices have become routine information appliances in our social lives, researchers have begun to ask deeper and more profound questions about how our lives have become bound up with technologies. A common theme running through this research is that the relationships among people, technology and context are dynamic, complex and critically important to understand. This synthesis lecture explores social informatics (SI), one important and dynamic approach that researchers have used to study these complex relationships. SI is "the interdisciplinary study of the design, uses and consequences of information technology that takes into account their interaction with institutional and cultural contexts" (Kling 1998, p.52; 1999). SI provides flexible frameworks to explore complex and dynamic sociotechnical interactions. As a domain of study related largely by common vocabulary and conclusions, SI critically examines common conceptions of and expectations for technology, by providing contextual evidence. This synthesis describes the evolution of SI research and identifies challenges and opportunities for future research. In what might be seen as an example of sociotechnical "natural selection", SI emerged in six different locations during the 1980s and 1990s: Norway, Slovenia, Japan, the former Soviet Union, the UK and, last, the US. As SI evolved, the version popularized in the US became globally dominant. The evolution of SI is presented in five stages: emergence, foundational, expansion, coherence, and transformation. Thus, we divide SI research into five major periods: an emergence stage, when various forms of SI emerged around the globe, an early period of foundational work which grounds SI (Pre-1990s), a period of expansion (1990s), a robust period of coherence and influence by Rob Kling (2000-2005) , and a period of transformation (2006-Present). Following the description of the five periods we discuss the evolution throughout the periods under five sections: principles, concepts, approaches, topics, and findings. Principles refer to the overarching motivations and labels employed to describe scholarly work. Approaches describe the theories, frameworks, and models employed in analysis, emphasizing the multi-disciplinary and interdisciplinary nature of SI. Concepts include specific processes, entities, themes, and elements of discourse within a given context, revealing a shared SI language surrounding change, complexity, consequences, and social elements of technology. Topics label the issues and general domains studied within social informatics, ranging from scholarly communication to online communities to information systems. Findings from seminal SI works illustrate growing insights over time and demonstrate how repeatable explanations unify SI. In the concluding remarks, we raise questions about the possible futures of SI research.

Social Informatics (Synthesis Lectures on Information Concepts, Retrieval, and Services)

Rosenbaum, Howard

Morgan Claypool

The study of people, information, and communication technologies and the contexts in which these technologies are designed, implemented, and used has long interested scholars in a wide range of disciplines, including the social study of computing, science and technology studies, the sociology of technology, and management information systems. As ICT use has spread from organizations into the larger world, these devices have become routine information appliances in our social lives, researchers have begun to ask deeper and more profound questions about how our lives have become bound up with technologies. A common theme running through this research is that the relationships among people, technology, and context are dynamic, complex, and critically important to understand. This book explores social informatics (SI), one important and dynamic approach that researchers have used to study these complex relationships. SI is "the interdisciplinary study of the design, uses and consequences of information technology that takes into account their interaction with institutional and cultural contexts" (Kling 1998, p. 52; 1999). SI provides flexible frameworks to explore complex and dynamic socio-technical interactions. As a domain of study related largely by common vocabulary and conclusions, SI critically examines common conceptions of and expectations for technology, by providing contextual evidence.This book describes the evolution of SI research and identifies challenges and opportunities for future research. In what might be seen as an example of socio-technical "natural selection," SI emerged in six different locations during the 1980s and 1990s: Norway, Slovenia, Japan, the former Soviet Union, the UK and, last, the U.S. As SI evolved, the version popularized in the US became globally dominant. The evolution of SI is presented in five stages: emergence, foundational, expansion, coherence, and transformation. Thus, we divide SI research into five major periods: an emergence stage, when various forms of SI emerged around the globe, an early period of foundational work which grounds SI (Pre-1990s), a period of expansion (1990s), a robust period of coherence and influence by Rob Kling (2000-2005), and a period of transformation (2006-present).Following the description of the five periods we discuss the evolution throughout the periods under five sections: principles, concepts, approaches, topics, and findings. Principles refer to the overarching motivations and labels employed to describe scholarly work. Approaches describe the theories, frameworks, and models employed in analysis, emphasizing the multi-disciplinary and interdisciplinary nature of SI. Concepts include specific processes, entities, themes, and elements of discourse within a given context, revealing a shared SI language surrounding change, complexity, consequences, and social elements of technology. Topics label the issues and general domains studied within social informatics, ranging from scholarly communication to online communities to information systems. Findings from seminal SI works illustrate growing insights over time and demonstrate how repeatable explanations unify SI. In the concluding remarks, we raise questions about the possible futures of SI research.

Social Informatics Evolving (Synthesis Lectures on Information Concepts, Retrieval, and Services)

Springer

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