In keeping with the immense impact that telephones have had on our everyday lives, Effective Telephone Skills strives to teach stsudents or those already in business how to bring the telephone to its maximum potential as an effective tool for business success. Although it is intended as a basic text for courses in secretarial and business schools, this paperbound book is most effectively used as a supplement in a course in professional development or office administration. Features: * The text combines basic telephone communications theory with reinforcing exercises that can be used for simulation in or out of the classroom. This not only heightens awareness of the need for telephone skills, but also provides the knowledge and opportunity to improve those skills. * A "Telephone Personality Test" early in the book creates awareness of needed skills and checks aptitude. * Telephone Tactics illustrates the use of the telephone as a business tool in a variety of situations * Each chapter includes learning objectives, examples, strategies, assignments and review quizzes. New to this edition: * A new chapter, "Using New Technology" reflects recent technological developments in telephone communications. These include teleconferencing, mobile calls, "E" mail, faxing, and the pros and cons of voice mail.

Effective Telephone Skills

Business & Money

Farrell, Thomas J.

Skills

Dryden Pr

In keeping with the immense impact that telephones have had on our everyday lives, Effective Telephone Skills strives to teach stsudents or those already in business how to bring the telephone to its maximum potential as an effective tool for business success. Although it is intended as a basic text for courses in secretarial and business schools, this paperbound book is most effectively used as a supplement in a course in professional development or office administration. Features: * The text combines basic telephone communications theory with reinforcing exercises that can be used for simulation in or out of the classroom. This not only heightens awareness of the need for telephone skills, but also provides the knowledge and opportunity to improve those skills. * A "Telephone Personality Test" early in the book creates awareness of needed skills and checks aptitude. * Telephone Tactics illustrates the use of the telephone as a business tool in a variety of situations * Each chapter includes learning objectives, examples, strategies, assignments and review quizzes. New to this edition: * A new chapter, "Using New Technology" reflects recent technological developments in telephone communications. These include teleconferencing, mobile calls, "E" mail, faxing, and the pros and cons of voice mail.

Effective telephone skills

Self-Help

Relationships

Harcourt, Brace. Jovanovich

This text covers basic oral communication skills and teaches how to research, prepare and present speeches. It addresses how to overcome nervousness, practice voice and rhetorical skills and the various styles of speeches. In addition, it discusses other skills such as listening, leadership, group communication and conflict resolution.

Public Speaking: Skills for Success

Reference

Farrell, Maureen M.

Words, Language & Grammar

Richard D.Irwin

This book explores relationships among consciousness, orality (and literacy) and culture - an area of study in which the work of Walter Ong is integral. Essays are constructed around notions articulated and argued for by Ong but then extended into new territories by other specialists in the fields he touches. While all of the essays involve the study of media, consciousness and culture, to some degree, voice, a primary medium of communication, receives special attention, as do the effects of writing, print and television in particular circumstances; for example a media ecology of Iran today describes the interplay of primary orality of ′illiterate′ people, secondary (electronic) orality, and print.

Media, Consciousness, and Culture: Explorations of Walter Ong′s Thought (COMMUNICATION AND HUMAN VALUES)

Politics & Social Sciences

Gronbeck, Bruce E.

Soukup, Paul A.

Philosophy

Sage Publications, Inc.

This text teaches a student how to conduct business research and to present his findings coherently. Illustrations and examples pertinent to business enhance the discussion. Chapters begin with a list of objectives and end with application activities which can be used in class or for homework. Paper edition (unseen), $14.95. Annotation copyright Book News, Inc. Portland, Or.

Writing the Business Research Paper: A Complete Guide

Donabedian, Charlotte

Carolina Academic Pr

This text teaches a student how to conduct business research and to present his findings coherently. Illustrations and examples pertinent to business enhance the discussion. Chapters begin with a list of objectives and end with application activities which can be used in class or for homework. Paper edition (unseen), $14.95. Annotation copyright Book News, Inc. Portland, Or.

Writing Business Research Paper : A Complete Guide

Management & Leadership

Book by Farrell, Thomas J., Burns, Robert E.

Public Speaking Plus: Communication Skills for Career Success

Burns, Robert E.

Health, Fitness & Dieting

This analytic survey and evaluation renders an account of Ong's contributions to cultural studies. Chapter 1 serves as a prologue to the study and the initial discussion of the import of Ong's work is set forth. Chapter 2 presents background information about Ong's life and work and both Chapters 1 and 2 contain definitions of issues and terms. In Chapters 3 through to 8 Ong's most significant scholarly books and collections of essays are surveyed: Chapter 3 is devoted to delineating Ong's account of Ramus and Ramism; Chapter 4 surveys his early writing on religious topics; Chapter 5 looks at Ong as the intellectual-at-large; Chapter 6 covers "The Presence of the Word"; Chapter 7 takes up his literacy and communication studies; and Chapter 8 discusses his two culminating psychological studies of the 1980s - "Fighting for Life" and "Hopkins, the Self and God". Chapter 9 concludes the study with an assessment of Ong's work.

Walter Ong's Contributions to Cultural Studies: The Phenomenology of the Word and I-Thou Communication (Hampton Press Communication Series: Media Ecology)

Literature & Fiction

Essays & Correspondence

Hampton Pr

Walter Ong's Contributions to Cultural Studies: The Phenomenology of the Word and I-Thou Communication

In the book the author provides the first comprehensive view of Walter Ong's thought, but he also shows the importance of Walter J. Ong in the contemporary intellectual landscape. Whereas most scholars are quite content to make a significant intellectual contribution in one field, Walter Ong has made such a contribution in some five or more disciplines: literary studies, communication, theology and religious studies, psychology, intellectual history, and linguistics. The objective of this book is not so much to summarize and synthesize but rather to provide some interpretative guides that will bring the reader into Ong's own lively discussion of contemporary intellectual issues

Social Sciences

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