Communicating in the 21st Century (C21) 2nd edition is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. Author Baden Eunson has drawn on decades of experience in education and industry, as well as building on the success of the first edition of this text, to deliver a total learning package.  Comprehensive and highly referenced theory coverage is balanced with a wealth of practical skill activities, and it is written in a user-friendly, accessible style that is perfectly complemented by informative visual illustrations. Each of the text's 22 chapters is a tightly structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises. In addition, a further 8 chapters on specialised communication topics are available online.  With well developed interpersonal and communication skills increasingly being demanded by employers in all industries in today's competitive career market, C21 is the perfect tool for students, lecturers and professionals.

Communicating in the 21st Century

Eunson, Baden

Computers & Technology

John Wiley&Sons

Communicating in the 21st Century (Wiley Desktop Editions)

John Wiley & Sons, Ltd.

Teams can be great, but they can also be disastrous unless the basic processes of group communication are understood.  This book gives you insights into roles, norms, leadersihp and empowerment, non-verbal communication, giving feedback to others, listening skills, eliminating jargon, using groups methods of problem solving, running effective meetings, resolving conflict, and carrying the team's message to the outside world.

Communicating for Team Building

Business & Money

Business Development & Entrepreneurship

wiley

The ability the write well in professional situations is a much sought-after and all too rare skill. Business Writing takes a hands-on approach to help you excel in writing a range of hard-copy and electronic documents. 
Learn how to write effective: <ul>
<li>letters</li> <li>memos</li> <li>emails</li> <li>reports</li> <li>website text.</li> </ul>
Expert communicator Baden Eunson shows you how to design documents, employ persuasive techniques and how to recognise (and foil) the mind games some people play. Also, discover how to avoid the pitfalls of planning and editing documents to become a proficient and fluent writer. Effective writing is a skill that everyone can develop and is a vital attribute for those who wish to succeed in the highly competitive business world.

Business Writing

Job Hunting & Careers

Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of messages are sent in various forms every day, but not all of them get though. Of those that do, may are misunderstood, Communication breakdown is just as common as communication effectiveness, but it doesn't have to be that way.  Become a more effective communicator by finding out how messages can be sent -- and distorted -- by differing channels, including:  memos emails meetings teleconferencing instant messaging  Expert communicator Baden Eunson shares insights about the informal organisation, networking, how to know when messages are being lost due to cultures of silence, silos or empires (and what to do about it), and explains how knowledge management can help you get your message across.

Communication in the Workplace

Conflict Management is an easy-to-read and high-powered tool for understanding and managing conflict situations. Conflict can spiral out of control, but if you understand how the spiral works you may be able to prevent it from even beginning. In this book you will find many options for managing conflict, including: <ul>
<li>planning</li> <li>goal setting</li> <li>compromise</li> <li>mediation</li> </ul>
Expert communicator Baden Eunson also takes an in-depth look at negotiation skills. He offers a visual and fresh approach to the work of strategies and tactics, negotiation styles, the importance of listening and questioning skills, the reasons why the location of negotiation can affect its outcome, and why the phrase 'win-win' is not a cliché but a technique for success.

Conflict Management

Communicating In The 21st Century 3E iStudy Version 1 Registration Card (Open University - Modern Art Practices & Debates)

Education & Teaching

Schools & Teaching

Communicating In The 21st Century 3E Wiley E-Text + iStudy Version 1 Registration Card

Communicating in the 21st Century (C21), third edition, is the most comprehensive, flexible and affordable resource package ever developed in the field of communication in Australia. Significantly, it is an original work, not an adaptation of a US or UK text. The author, Baden Eunson, has drawn on decades of experience in education and industry, building on the success of previous editions of this text to deliver a total learning package.This third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be balanced with extensive practical skill activities. Both the text and its associated digital resources are written in a user-friendly, accessible style, and enhanced by informative illustrations. Each chapter is a tightly-structured learning unit based on specific objectives, and includes self-assessment tasks, ethical dilemma case studies, review questions and applied exercises.In keeping with

Communicating in the 21st Century 3E iStudy Version 1

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Books by Eunson, Baden