This comprehensive resource will help you automate and optimize all facets of service management with System Center 2012 Service Manager. Expert consultants offer deep “in the trenches” insights for improving problem resolution, change control, release management, asset lifecycle management, chargeback, and more. You’ll learn how to implement high-value best practices from ITIL and the Microsoft Operations Framework. The authors begin with an expert overview of Service Manager, its evolution, and its new capabilities. Next, they walk through overall planning, design, implementation, and upgrades. Then, to help you focus your efforts, they present stepwise coverage of all topics in each feature area, linking technical information about Service Manager with essential knowledge about the technologies it depends on. Whatever your role in deploying or running Service Manager, this guide will help you deliver more responsive support at lower cost and drive more value from all your IT investments. • Leverage MOF and ITIL processes built into System Center 2012 Service Manager • Plan and design your Service Manager deployment • Install Service Manager or upgrade from earlier versions • Efficiently administer work and configuration items • Use connectors to integrate with Active Directory, Exchange, and System Center components • Create service maps • Enable end user access through Service Manager’s self-service portal • Implement incident, problem, change, and release management • Utilize workflows to automate key support processes • Create service level agreements with calendars, metrics, and objectives • Provide quick access to a standardized catalog of services • Use notification to ensure that Service Manager items are promptly addressed • Secure Service Manager and its data warehouse/reporting platform • Perform maintenance, backup, and recovery • Manage Service Manager performance • Customize Service Manager

System Center 2012 Service Manager Unleashed

Computers & Technology

Meyler, Kerrie

Erskine, Samuel

Van Hoecke, Kurt

Buchanan, Steven

Networking & Cloud Computing

Sams.

Any IT professional can tell you that managing security is a top priority and even more so when working in the cloud. Access to accurate and timely security information is critical, but governance and control must first be enabled. This guide shows you how to take advantage of Azure's vast and powerful built-in security tools and capabilities for your application workloads.
Pro Azure Governance and Security offers a comprehensive look at the governance features available with Microsoft Azure and demonstrates how to integrate them with your hybrid and Azure environments, drawing on the author's experiences from years in the field. Learn about the array of controls implemented within Microsoft Azure from two valuable perspectives: the customer and Microsoft operations. Beginning with the top-level subscription hierarchy, learn about the most important built-in Azure security services and features, as well as how to use Azure Policies and Blueprints as a means for security and governance. A series of hands-on exercises teaches you the concepts of Azure Governance: how to enable and deploy Azure Security Center, integrate RBAC (role-based access control), and set up Azure Operations and Monitoring. Get introduced to the new Azure Sentinel solution that offers SIEM as a service for security incident management and proactive hunting.
 What You'll Learn <ul>
<li>Understand different architectural designs for implementing Azure Security 
</li>
<li>Operate and monitor an Azure environment</li>
<li>Deploy Azure Governance, Policies, and Blueprints</li>
<li>Discover key Azure features that enhance security</li>
<li>Implement and confidently access Azure Security Center</li>
<li>Get to know Azure Sentinel</li>
</ul> Who This Book Is For
Technical engineers, consultants, solution and cloud architects, IT managers, and SecOps teams who need to understand how to integrate governance, security, and compliance in hybrid and Azure environments. A basic understanding of Azure or other public cloud platforms is beneficial, but not required.

Pro Azure Governance and Security: A Comprehensive Guide to Azure Policy, Blueprints, Security Center, and Sentinel

De Tender, Peter

Rendón, David

Web Development & Design

Apress

Over 40 practical recipes to help you plan, create, and manage reports efficiently for all components of Microsoft System Center About This Book<ul>
<li>Create and deliver high value reports to show the value of your System Center investment</li>
<li>Gain access to real world solutions in the art and science of report planning and creation using System Center data</li>
<li>Practical cookbook with recipes that will help you get the most out of Microsoft System Center through the creation of business valued reports</li>
</ul>Who This Book Is ForThis book is for IT professionals who are responsible for producing report using the data from System Center components. Basic knowledge of Microsoft System Center technologies is assumed.What You Will Learn<ul>
<li>Understand the goals of reporting</li> <li>Plan and organize the reporting environment for sharing report parts and role-based security</li> <li>Plan and design System Center reports</li> <li>About the System Center report building tools available to you</li> <li>Create powerful reports using System Center reporting databases</li> <li>Create System Center advanced reports</li> <li>Use Power BI to analyze and visualize System Center data</li> </ul>In DetailMicrosoft System Center 2012 is an integrated management platform that helps you to easily and efficiently manage your data centers, client devices, and hybrid cloud IT environments.
This hands-on cookbook will guide you through how to create ready-to-use reports for all the components of System Center. The book starts by showing you how to plan business valued reports, while also discussing the building blocks of your reporting framework. Moving on from the basics, the later recipes demonstrate how you can create System Center Configuration Manager reports using the report builder tool and System Center Operations and Virtual Machine Manager reports with data available from the Operations Manager databases.
The book will then teach you how to build on and enhance the reports previously created by delving into advanced reporting techniques such as creating database reports, based on combined data sources. Finally, you will use Power BI to analyze and visualize System Center data, while also looking into the seamless integration between cloud services and System Center.

Microsoft System Center Reporting Cookbook

Gasser, Dieter

Packt Pub Ltd

Discover over 100 practical recipes to help you master the art of IT service management for your organizationAbout This Book<ul>
<li>Unleash the capabilities of Microsoft System Center 2016 Service Manager</li>
<li>Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016</li>
<li>This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager</li>
</ul>Who This Book Is ForThis book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products.What You Will Learn<ul>
<li>See a practical implementation of the ITSM framework and processes based on ITIL</li>
<li>Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration</li>
<li>Get to know about Incident, Problem, and Change Management processes and configuration</li>
<li>Get to grips with performing advanced personalization in Service Manager</li>
<li>Discover how to set up and use automation with and within Service Manager 2016</li>
<li>Work with Service Manager Data Warehouse</li>
<li>Find out what Security Roles are and how to implement them</li>
<li>Learn how to upgrade from SCSM 2012 R2 to SCSM 2016</li>
</ul>

Microsoft System Center 2016 Service Manager Cookbook - Second Edition: Click here to enter text.

A Buchanan, Steve

Packt Publishing

Configuring and administering Microsoft System Center Service Manager is made much more accessible with this practical cookbook. Used as a reference book or complete tutorial, either way you'll find it indispensable.  Practical cookbook with recipes that will help you get the most out of Microsoft System Center 2012 Service Manager Learn the various methods and best practices administrating and using Microsoft System Center 2012 Service Manager. Save money and time on your projects by learning how to correctly solve specific problems and scenarios that arise while using System Center Service Manager.  In Detail Microsoft System Center Service Manager (SCSM) offers enterprises a complete, integrated platform for automating and adapting IT Service Management best practices to your organization's requirements. "Microsoft System Center Service Manager Cookbook" provides you with real-world, immediately usable recipes which will show you how to configure and administer System Center Service Manager 2012 and understand how to solve particular problems and scenarios to take this tool further.. In Microsoft System Center Service Manager Cookbook, you will get to grips with practical recipes which will show you how to configure and administer System Center Service Manager 2012. This cookbook features distinct recipes on the practical implementation of ITSM Frameworks and Processes, Microsoft System Center 2012 Service Manager Administration, how to configure Service Level Agreements (SLAs). It will also cover incident and problem management, the design of change and release management as well as implementing and editing security roles. What you will learn from this book  The practical implementation of the ITSM Framework and Processes  How to Personalize SCSM 2012 Administration Configuration of Service Level Agreements How to build the Configuration Management Database  Change and Release Management Design Advanced Personalization of SCSM  Automation of Service Manager 2012  Implementation of Security Roles   Approach This book is written in practical cookbook style with plenty of vivid, practical recipes to help you master Microsoft System Center 2012 Service Manager. Each chapter contains step-by-step instructions about everything necessary to execute a particular task. The book is designed so that you can read it from start to end for beginners; or just open up any chapter and start following the recipes as a reference for advanced users. Who this book is written for This book will be useful to IT professionals including System Center Service Manager administrators who want to configure and administer System Center Service Manager 2012 and understand how to solve specific problems and scenarios that arise while using System Center Service Manager. It will also be useful to users of 2010 in learning new features and capabilities.

Microsoft System Center Service Manager Cookbook 2012: Learn How to Configure and Administer System Center 2012 Service Manager and Solve Specific Problems and Scenarios That Arise

Baumgarten, Andreas

BEAUMONT, Steve

Asp, Anders

Simplify the automation of system administration with this information-packed cookbook. By creating powerful runbooks you can gain total control, and our recipes show you how to use System Center Orchestrator to do just that. Overview  Create powerful runbooks for the entire System Center 2012 product line Master System Center 2012 to create advanced runbooks Learn how to install System Center Orchestrator and make it secure and fault tolerant  In Detail Microsoft System Center Orchestrator 2012 simplifies the process of automating systems administration tasks. Originally a third-party product named Opalis, which Microsoft acquired in 2009, Orchestrator provides a simplified way of building complex automation. System Center Orchestrator is a complete solution that goes beyond basic automation. "Microsoft System Center 2012 Orchestrator Cookbook" will teach you how to plan, create and manage powerful runbooks to help you automate mission-critical and routine administration tasks. In this practical Cookbook you will learn how to master System Center 2012 by creating runbooks to control and automate every feature possible. You will start by learning how to efficiently install and secure System Center Orchestrator. You will then learn how to plan and create functional and fault-tolerant System Center runbooks to automate daily tasks and routine operations. Diving deep into runbooks, you will learn how to create powerful and practical runbooks for the entire System Center family of products. Unleashing your inner control freak, you will then master System Center automation by creating IT Service Management process runbooks and advanced runbooks to help you control every feature imaginable of System Center. If you want to save time and energy automating mission critical tasks with System Center 2012 Orchestrator, then this book is for you! What you will learn from this book  Create runbooks for Active directory tasks and IT Service Management processes Design and create runbooks for System Center Configuration Manager, Operations Manager, and Virtual Machine Manager Secure System Center Orchestrator with SSL certificates Create branching, looping and child runbooks to completely master System Center 2012 Orchestrator Install and make System Center Orchestrator fault tolerant Manage and automate your datacentre with powerful runbooks Automate your System Center environment  Approach This book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks. Who this book is written for "Microsoft System Center 2012 Orchestrator Cookbook" is for administrators who wish to simplify the process of automating system administration tasks. This book assumes that you have a basic knowledge of Windows Server 2008 Administration, Active Directory, Network Systems and Microsoft System Center technologies.

Microsoft System Center 2012 Orchestrator Cookbook

Beaumont, Steven

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