In Working Together, a fascinating and invaluable look at why great partnerships succeed, former Disney CEO Michael Eisner discusses how professional partnerships have contributed to his success. In addition, Eisner tells the stories of nine other highly successful business collaborations, including Warren Buffett and Charlie Munger, Valentino and Giancarlo Giammetti, Bill and Melinda Gates, Joe Torre and Don Zimmer, and Brian Grazer and Ron Howard.

Working Together: Why Great Partnerships Succeed

Business & Money

Eisner, Michael D.

Cohen, Aaron R.

Biography & History

Harper Business

WORKING TOGETHER

Business

Over the years, as a camper and a counselor, Disney CEO Michael Eisner absorbed the life lessons that come from sitting in the stern of a canoe or meeting around a campfire at night. With anecdotes from his time spent at Keewaydin and stories from his life in the upper echelons of American business that illustrate the camp's continued influence, Eisner creates a touching and insightful portrait of his own coming-of-age, as well as a resounding declaration of summer camp as an invaluable national institution.

Camp

Biographies & Memoirs

Arts & Literature

Grand Central Publishing

Whether they are called clients, customers, constituents, or, in Disney-speak, guest, all organizations must better serve the people who purchase their products and services or risk losing them. Now, for the first time, one critical element of the methods behind the magic that is the Walt Disney World Resort-quality service-is revealed in Be Our Guest. Even before Tom Peters and Bob Waterman profiled Walt Disney World Resort in their groundbreaking book In Search of Excellence, the most popular resort destination in the world enjoyed a reputation as a company that sets the benchmark for best business practices. Be Our Guest outlines proven Disney principles and processes for helping your organization focus its vision and align its people and infrastructure into a cohesive strategy that delivers on the promise of exceptional customer service.

Be Our Guest: Perfecting the art of customer service (A Disney Institute Book)

The Disney Institute

Children's Books

Disney Editions

Accounts of very special teachers, drawn from letters of recommedation submitted by students and parents for Disney's American Teacher Awards.

Thank You, Teacher: Letters Celebrating Extraordinary Teachers

Parenting & Relationships

The Cleveland Clinic Heart Book provides a modern view of heart health care for all ages, including invaluable information on numerous diseases and conditions along with their diagnoses; plus current standards of practice as well as up-to-the-minute surgical procedures. The Cleveland Clinic Heart Book has heart health tips for the entire family.

Cleveland Clinic Heart Book: The Definitive Guide for the Entire Family from the Nation's Leading Heart Center

Cleveland Clinic

Topol, Eric

Hyperion

In 1964, NBC clerk Michael Eisner made $65 a week. Though he only took one business course in his life--accounting--he did have a head for business: as CEO of Disney, he earned over half a billion bucks in 1997. Though he had no foundation in finance, he averted the bloody dismemberment of Disney by takeover sharks when he took over in 1984, and by May 1998 he earned over $80 billion for Disney stockholders. Not bad for a guy who, on his first day in Walt's old office, met a manager of the film division BVD (Buena Vista Distribution) and innocently asked whether "Disney made underwear."In his memoir, Eisner doesn't air quite as much dirty laundry as we could hope he'd be dopey enough to do. Still, it is revealing, and since it's unheard-of for Hollywood potentates to spill any beans at all, this book is required reading for anyone interested in America's major export, popular culture.We learn a fair bit of personal stuff: the crucial impact of Eisner's sternly withholding father, who drove Michael to succeed and made him less than effusive himself in praising underlings; his favorite book in youth (The Catcher in the Rye); his encounters with more madcap Hollywood types; his brush with death from heart disease; the day he got the idea for Beverly Hills Cop by getting physically roughed up by a Beverly Hills cop; his plan to add the naughtier cartoon character Mortimer Mouse to Mickey's family.Eisner gives us his negotiating secret (be willing to walk), his view of prerelease audience testing of shows ("it's almost worthless"),his management strategy (incite raucous debate within strict institutional checks and balances, then make gut decisions), the key to success in movies and TV (strong two-man partnerships: Lew Wasserman and Sid Sheinberg at Universal, Bob Daly and Terry Semel at Warner Bros., and preeminently Eisner and Frank Wells at Disney). Eisner gives a provocative analysis ofwhy Jeffrey Katzenberg and Michael Ovitz proved disastrous partners for him at Disney, and even confesses to a few screwups of his own (losing his temper and helping to blow the Disney America historical park development). --Tim Appelo

Work in Progress: Risking Failure, Surviving Success

Schwartz, Tony

Professionals & Academics

Camp: Life, Leadership, and Why You Never Stop Paddling

Hyperion Avenue

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Books by Eisner, Michael D.