Relationship Marketing comprehensively examines relationships in marketing and how these influence modern marketing strategy and practice, by critically reviewing and analysing what has been described as `marketing's new paradigm'. Established as the key text in the area, the fourth edition continues to offer an accessible and authoritative introduction to this increasingly important subject. It retains its informed coverage of the most recent and important literature, as well as clearly organising and structuring the book around its core themes. The new edition includes a wide range of examples to illuminate the real world relevance of concepts. In addition, overviews and summaries add clarity and help consolidate understanding. This book is ideal for undergraduates and postgraduates taking modules in Relationship Marketing, Customer Services, and Marketing Communications. It is core reading for the CIM Level 4 module on `Stakeholder Marketing'.

Relationship Marketing: Exploring Relational Strategies in Marketing

Business & Money

Egan, Jogn

Marketing & Sales

Pearson/Education

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Books by Egan, Jogn

See the best price to sell, buy, or rent books by Egan, Jogn. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Relationship Marketing: Exploring Relational Strategies in Marketing