Supporting his findings with compelling data, Maister demonstrates how and why firms that emphasize the highest standards of employee professionalism are invariably more financially successful than those that don't.

Practice What You Preach! : What Managers Must Do to Create a High-Achievement Culture

David Maister

Free Press

<p>We often (or even usually) know what we should be doing in both personal and professional life. We also know why we should be doing it and (often) how to do it. Figuring all that out is not too difficult. What is very hard is actually doing what you know to be good for you in the long-run, in spite of short-run temptations. The same is true for organizations. What is noteworthy is how similar (if not identical) most firms' strategies really provide outstanding client service, act like team players, provide a good place to work, invest in your future. No sensible firm (or person) would enunciate a strategy that advocated anything else. However, just because something is obvious does not make it easy. Real strategy lies not in figuring out what to do, but in devising ways to ensure that, compared to others, we actually do more of what everybody knows they should do. This simple insight, if accepted, has profound implications for 1. how organizations should think about strategy 2. how they should think abou</p>

Strategy and the Fat Smoker

Business & Money

Management & Leadership

The Spangle Press

See the best price to sell, buy, or rent books by David Maister. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by David Maister

See the best price to sell, buy, or rent books by David Maister. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Practice What You Preach! : What Managers Must Do to Create a High-Achievement Culture

Strategy and the Fat Smoker