This comprehensive, in-depth introduction to both the "big picture" and the specific details of total quality management uses a direct, straightforward approach to make the theories and principles of total quality practical and useful in a real-world setting.

Introduction to Total Quality: Quality, Productivity, Competitiveness (Merrill's International Series in Engineering Technology)

Business & Money

Stan Davis

David L. Goetsch

Management & Leadership

Macmillan Coll Div

Occupational Safety and Health for Technologists, Engineers, and Managers

Pearson Education Limited

Quality Management: Introduction to Total Quality Management for Production, Processing, and Services

Stanley Davis

Introduction to Total Quality: Quality Management for Production, Processing, and Services

Prentice Hall College Div.

Occupational Safety and Health for Technologists, Engineers, and Managers: International Edition

Pearson Education US

This comprehensive, extensively updated text covers all aspects of occupational safety and health in today’s global workplace. A major revision, Occupational Safety and Health for Technologists, Engineers, and Managers, 8e, presents new and revised regulations, emerging approaches and trends, updated statistics, and other new material of significant importance to students and practitioners in the field. Among the dozens of new topics covered: ROI for safety/health investments; Heinrich's theory; Worker's Compensation lawsuits; fall protection; hard hat ratings; PPE for cold work environments; indoor air quality investigations; fungal growth assessment; nanoscale materials; and noise reduction ratings. Clear, up-to-date, and logically sequenced, this text begins with historical perspective and overview, then covers laws and regulations; human elements; hazard assessment, prevention, and control; and key management issues. Each chapter contains case studies to promote classroom discussion; at least one safety fact or myth designed to engage students; and review questions to test mastery and promote critical thinking. Teaching and Learning Experience This book will help technologists, engineers, and managers quickly master today's best practices for occupational safety and health. It provides: <ul>
<li> The most comprehensive coverage available, fully reflecting the field's latest trends: Thoroughly prepares students for current and future realities in the field of occupational safety and health </li>
<li> Supported with exceptional pedagogical features: Includes well-crafted chapter summaries, key terms and concepts, review questions, and many boxed features </li>
<li> Combines theory and principles in realistic settings: Focuses on the new challenges of occupational safety and health in global workplace environments, and the changing roles of safety/health professionals</li> </ul>

Occupational Safety and Health for Technologists, Engineers, and Managers (8th Edition)

Economics

Pearson

For courses in quality management, quality engineering, quality technology, and continuous process improvement in universities, colleges, community colleges, and corporate environments A comprehensive, practical look at how to become an effective quality manager and decision maker focused on improving the quality of people, processes, products, and the work environment on a continual basis Current and future quality managers and decision makers gain the knowledge and skills they need to achieve organizational excellence. With a focus on continually developing the quality of people, processes, products, and the work environment, it covers all pertinent quality-related topics, including: an overview of quality, quality and global competitiveness, strategic alliances, establishing a culture of quality, customer satisfaction and quality, employee empowerment, leadership and change management, team building and teamwork, education and training for quality, overcoming internal politics and conflict, quality tools, problem solving and decision making, quality function deployment, statistical process control, continual improvement methods, such as six sigma, lean, and lean six sigma), benchmarking, just-in-time/lean manufacturing, and implementing quality. The new edition features an improved artwork package; updated critical-thinking activities; and new material on managing quality in the supply chain, change to ISO 9000-2015, Lean, and Lean Six Sigma, QFD, SPC.

Quality Management for Organizational Excellence: Introduction to Total Quality (8th Edition)

Basics of Occupational Safety

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Books by David L. Goetsch