Designed to answer specific etiquette questions for the busy professional, this book will become your best quick reference resource for answers on how to deal with new situations and with answers to recurring etiquette questions. Readers will learn poise, build confidence, and appear professional by using the essential information in this book and by learning from the practical examples of important etiquette practices in today's changing work environment. Topics include: first impressions; business relationships; communications; business dining and event etiquette; successful meetings; and cross-cultural etiquette. A necessary handbook for anyone in business who wants to avoid etiquette pitfalls.

Guide to Business Etiquette

Business & Money

Cook, Roy A.

Cook, Gwen

Yale, Laura J.

Business Culture

Pearson College Div

For introductory courses in Tourism/Travel and Hospitality. This third edition provides a through overview of the tourism industry and highlights the revolutionary impacts of technological changes on every segment of this industry. This book provides an accurate overview of today's tourism industry that's as interesting and multi-faceted as the field itself. Written in a conversational style that's fun to read, it takes a balanced, business-oriented look at each component of the industry--including the role of the travel agent and the importance of transportation modes, accommodations, destinations, attractions and food and beverage operations.

Tourism: The Business of Travel

Marqua, Joseph J.

Economics

Written in a conversational style, this book views the industry from a business perspective—examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality and personal selling. Readings and integrative cases close each part and end-of-chapter exercises offer application activities for students. This edition includes new chapters on technological innovations and sustainability issues and offers a view of today's tourism industry that is as interesting and multi-faceted as the field itself.

Travel

Tourism: The Business of Hospitality and Travel, 5e views the industry from a business perspective—examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality and personal selling. Readings and integrative cases close each part and end-of-chapter exercises offer application activities for students. This edition includes early coverage of geography, more international examples, new case studies and expanded application and web-based exercises.

Tourism: The Business of Hospitality and Travel (5th Edition)

Hsu, Cathy H. C.

Pearson

Tourism

Taylor, Lorraine L.

Hoboken : Pearson

This package contains the following components: -0136128246: Goode's Atlas 
-0137147295: Tourism: The Business of Travel

Goode's Atlas + Tourism the Business of Travel

PRENTICE/HALL

Industries

This text is an introductory human resources management text that can be used in a variety of ways: 1. The book may be used as a stand-alone introductory human resource (HR) management text, providing an overview of the basics of HR. In addition, an abundance of current references and web site links enable the student to expand his or her knowledge of critical HR theory, practice and issues. 2. The text may be used to supplement an introductory human resource management text which covers the HR functions in great detail from cover to cover. Leonard and Cook's text fills in the gaps that exist in traditional texts by providing cases, skills applications, skill development modules, and experiential exercises that require students to analyze situations and apply skills about which they have read. 3. The text helps students develop HR skills they can really use. While learning about important HR management concepts, students will learn how to apply skills and knowledge to real-world situations.

Human Resource Management: 21st Century Challenges

Education & Teaching

Leonard, Edwin C.

Schools & Teaching

Cengage Learning'

For Introductory Hospitality or Tourism courses. Tourism: The Business of Hospitality and Travel, 5e views the industry from a business perspective-examining the management, marketing and finance issues most important to industry members. Chapters reveal an integrated model of tourism and address consumer behavior, service quality and personal selling. Readings and integrative cases close each part and end-of-chapter exercises offer application activities for students. This edition includes early coverage of geography, more international examples, new case studies and expanded application and web-based exercises.

Tourism: Pearson New International Edition: The Business of Hospitality and Travel

Pearson Education Limited

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