The only authorized textbook for the Cisco Networking Academy Program
This Companion Guide maps to the current version of the web-based course and contains many advancements and extra learning aids, including the following: 
<ul>
<li>Close alignment with the online curriculum provides step-by-step guidance for students</li>
<li>Chapter objectives provide references to the concepts covered in each chapter, and an extensive glossary lists key terms and their definitions </li>
<li>Review questions at the end of each chapter track progress and aid studying</li>
<li>Accompanying CD-ROM includes exclusive enrichment materials such as 15 e-Lab activities, more than 800 exam practice questions, 12 PhotoZooms of networking equipment, and 10 instructional videos that prepare students for the CompTIA A+ certification exam</li>
<li>Additional resources on the CD-ROM include information on the features of the Windows XP operating system, as well as a certification map for the A+ certification exam objectives</li>
</ul>
Cisco Networking Academy Program IT Essentials I: PC Hardware and Software Companion Guide is the Cisco approved textbook that supports the Hewlett-Packard sponsored web-based course of the Cisco Networking Academy(tm) Program. The topics covered in this guide provide readers with the necessary knowledge to help them pass the CompTIA A+ certification exam and become certified computer service technicians. This guide also prepares students to be able to properly install, configure, upgrade, troubleshoot, and repair microcomputer hardware.
Cisco Press is a collaboration between Cisco Systems, Inc., and Pearson Education that is charged with developing high-quality, cutting-edge educational and reference products for the networking industry. The products in the Cisco Networking Academy Program series are designed to prepare students for careers in the exciting networking field. These products have proven to be strong supplements to the web-based curriculum and are the only print companions that have been reviewed and endorsed by Cisco Systems for Cisco Networking Academy Program use.
The new release of the CompTIA A+ certification exam is expected in September 2003. For information on updated material covering the new exam objectives, visit www.ciscopress.com/ITEssentials.
Companion CD-ROM This companion CD-ROM contains comprehensive exam questions, interactive e-Lab activities, high- resolution photographs, and video vignettes covering hardware and software installation.

Cisco Networking Academy Program IT Essentials I: PC Hardware and Software Companion Guide

Computers & Technology

Cisco Networking Academy Program, Mark

Technology, Aries

Cisco, Systems, Inc.

Certification

Cisco Systems

Official journal and workbook for the new IT Essentials I PC Hardware and Software course through the Cisco Networking Academy Program. Complements and corresponds to the Web-based course Prepares Networking Academy students for CompTIA's A+ exam Can be used as a prerequisite to the CCNA curricula through the Networking AcademyThe IT Essentials I: PC Hardware and Software Web-based course was launched in Fall 2002. The journal will prepare students for the CompTIA A+ certification exam. The exam measures essential competencies for a break/fix microcomputer hardware service technician with six months of on-the-job experience. The examinee must demonstrate knowledge to properly install, configure, upgrade, troubleshoot and repair microcomputer hardware. This includes basic knowledge of desktop and portable systems, basic networking concepts, and printers. The examinee must also demonstrate knowledge of safety and common preventive maintenance procedures. Topics covered in this title will match the following A+ certification topics: installation, configuration and upgrading, diagnosing and troubleshooting, safety and preventive maintenance, motherboard/processors/memory, printers, portable systems, basic networking, and customer satisfaction.The Engineering Journal and Workbook is aligned to the Web-based course. The journal includes real-world examples, review questions, and sample questions to help prepare for the A+ exam.

Cisco Networking Academy Program IT Essentials I: PC Hardware and Software Engineering Journal and Workbook

Cisco Systems, Inc., CISCO

Program, Cisco Networking Academy

Prepare for the CompTIA A+ exam with the official Networking Academy Lab Companion of the IT Essentials I: PC Hardware and Software course
<ul>
<li>Maps directly to the Cisco Networking Academy's Web-based course</li>
<li>Includes hands-on exercises to help students prepare for both CompTIA A+ certification exams</li>
</ul>
The Cisco Networking Academy Program launched the IT Essentials I: PC Hardware and Software course in the summer of 2002, and the first courses were offered during the Fall 2002 semester. The IT Essentials I: PC Hardware and Software course can be used as a precursor to the well-established and very successful CCNA curriculum, or it can be taught as a stand alone course within the Networking Academy Program. This course will prepare students for CompTIA's A+ certification exam, an industry-accepted certification for entrance into the information technology sector. 
The Lab Companion covers all the topics and objectives of the A+ exam and maps directly to the Web-based course. The Lab Companion will give students hands-on practice in installing, configuring, upgrading, troubleshooting and repairing microcomputer hardware. It will reinforce what the student has learned about desktop and portable systems, basic networking concepts, and printers. Safety and common preventive maintenance procedures are also addressed. The Lab Companion includes additional exercises unique to the course for added certification preparation.

Cisco Networking Academy Program IT Essentials I: PC Hardware and Software Lab Companion

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