Passing the PRINCE 2 examinations is an invaluable guide for the prospective candidate for the PRINCE 2 Certificate, whether sitting the examinations at an open centre or with an accredited training provider. This guide provides hints and tips for making the most of your PRINCE 2 knowledge when preparing for the examinations and answering the questions in the exam situation.

Passing the Prince 2 Examinations: Project Management (Part 13)

Central Computer & Telecommunications Agency

Business & Money

Stationery Office Books (TSO)

Problem Management (IT Infrastructure Library)

Computers & Technology

Hardware & DIY

Book by Central Computer Telecommunications Agency

Configuration Management (IT Infrastructure Library)

Stationery Office Books

Information Technology Services Organization (IT Infrastructure Library)

A common problem in the field of information systems development and implementation is that of overrunning of costs and time. Analysis has shown that poor estimating is a contributory factor. This publication provides estimators with a method of producing more accurate estimates earlier in the development of an information system by making use of Mk II function point analysis. This involves measuring the system in Mk II function points and then applying standardized productivity and other relationships to produce an estimate of the effort required to develop the system. This method is particularly suitable for use in an SSADM development environment.

Estimating Using Mk II Function Point Analysis (Information Systems Engineering Library)

Bernan Press(PA)

An organization's IT infrastructure, supporting information systems, plays a vital role in the successful function of its business operations. Planning the IT infrastructure cannot necessarily be delegated as the sole responsibility of the information systems providers. The business managers of the organization need to be confident that the IT that is built for the organization will be able to support the business and its changing requirements. This guide introduces the reader to all stages of IT infrastructure planning and identifies issues that need to be addressed to ensure that IT will enable business effectiveness and not constrain it.

An Introduction to Information Technology Infrastructure Planning (IT Infrastructure Library)

Aimed at organizations involved with, or contemplating an approach to, IT service management, this is a set of ten case studies related to IT service management as contained in the IT infrastructure library. They have been selected to illustrate the solution of problems encountered when implementing certain elements of IT service management in a live situation, and reflect the different organizations who have prepared them.

IT Service Management Case Studies (IT Infrastructure Library)

The Stationery Office Books

A handbook for business and IT managers who are looking for techniques, methods and approaches to help them clarify how IT is being used, how effective it is, and where improvements will have the most beneficial effects. Focus is placed on key issues in managing the IT infrastructure from the business perspective, and, in business terms, upon the capabilities provided by IT in terms of quality, costs, added value, change, capacity and control. The book looks at improving IT, through appropriate positioning, or deployment, through use of strategies and policies, and through identifying measurement, verification and review criteria. It is the second title to be published in the provisionally three-book BITE sub-series of the ITIL Library.

Understanding and Improving Your Information Technology Infrastructure Management (It Infrastructure Library)

One of the factors determining success is how fast an organisation can move in order to meet new challenges.

Managing Successful Programmes

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Books by Central Computer & Telecommunications Agency