The seventeen key principles for transforming conflict—in a beautiful package from the creator of The 48 Laws of Power From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power, The 33 Strategies of War, and The Art of Seduction, comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes, this guide will be a go-to resource for resolving conflicts.

Changing the Conversation: The 17 Principles of Conflict Resolution

Business & Money

Caspersen, Dana

Business Culture

Penguin??Books

You can't change how other people act in a conflict, and often you can't change your situation. But you can change what you do. Changing the conversation is a graphic, two-colour manual that teaches essential strategies for resolving conflict in your life. Breaking the process down into 17 easy-to-grasp principles, it shows how you can facilitate listening and speaking, build useful dialogue and look for ways forward. Clearly explained, and filled with real-life examples and practical exercises that allow you to test the strategies as you read, changing the conversation will show you how to step out of destructive patterns, discover new ways to approach problems, create useful dialogue in difficult situations, and find long-lasting solutions for conflicts.

Human Resources

Profile Books

Conflict Is an Opportunity: Twenty Fundamental Decisions for Navigating Difficult Times

Self-Help

Relationships

Association for Conflict Resolution

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Books by Caspersen, Dana