Today’s American workplace is more multicultural than ever, but it can be hard for managers to keep up with all the rapid changes. Fortunately,Managing Diversity: People Skills for a Multicultural Workplace can help. This book is for people who see themselves as workplace leaders, either now or in the future, and for people who are ready to develop the skills needed to manage diversity. With thorough analysis and real-life examples, this book provides practical advice on how to open up your worldview and thus transform it.
The manual deals with topics ranging from basic ethnic diversity (working with Euro-Americans, African Americans, Asian Americans, Latino Americans, Arab Americans, American Indians), to the differences between women and men in the workplace, to the growing age range of American workers. Whether you need guidance helping a gay employee deal with homophobia in the workplace, or you need assistance understanding the religious customs of your newest Arab American employee,Managing Diversity will provide thoughtful answers and useful tips. It will prove invaluable as we move into the increasingly multicultural twenty-first century.

Managing Diversity, People Skills for a Multicultural Workplace (7th Edition)

Education & Teaching

Carr, Ruffino

Schools & Teaching

PEARSON/LEARNING SOLUTIONS

Instructor's Manual for use with Managing Diversity, 7th Edition

Managing Diversity: People Skills for a Multicultural Workplace

Business & Money

Carr-Ruffino PH.D., Norma

Management & Leadership

Pearson

This is a college textbook designed for use at all levelsâ€"community college, undergraduate, and graduate. The purpose is to prepare students for successful participation in organizations that value innovative ideas and approaches. 
The hot new skill in most companies these days is creativity and innovation. While everyone has creative potential, most people believe they are not creative. Students need assistance in uncovering the myths that block their creative potential. They need ways to explore their range of intelligences, techniques for boosting their creativity, and practice at applying it. 
Students who gain these skills have a major advantage in the workplace and marketplace. In addition their entire lives benefit from a creative approach and innovative responses to situations and events. 
Building Innovative Skills provides students with a marketable advantage in the workplace. Students get to explore the whole range of their 7 intelligences, moving beyond the usual focus on rational IQ. By learning to identify these intelligences, boost them, and apply them to problems and opportunities, students gain a huge advantage, including ability to 
Â· recognize lucrative opportunities and solve tough problems 
Â· develop new products, services, process, methods, and ventures 
Â· sense future trends 
Â· build collaborative relationships and resolve conflicts 
Â· negotiate win-win deals and agreements and sell their creative ideas 
Â· create more exciting and fulfilling relationships and personal lives

Building Innovative Skills: The Creative Intelligence Model (3rd Edition)

While there are many general how-to books for students, from how to improve your grammar to how to write a research report, none of these focuses on business students, business courses, and business assignments. As Dr. Carr-Ruffino's surveys of over 100 business professors indicates, there are distinct differences between assignments made by business professors and those from other disciplines. For one thing, business professors are keenly aware of the need to prepare students for the business world. Virtually all assignments are geared toward this goal, and assignments are evaluated using business criteria. 
The Business Student's Guide is a reference book that explains the types of assignments most commonly used in business courses, why they are used, and what most professors are looking for. Students are then provided with detailed, specific, how-to information that helps them work through various types of business course assignments. Clear examples illustrate these rules, tips, and methods in action. 
Business students get ideas for working successfully with project teams, which professors often use because teams aid learning and prepare students for successful participation in team projects in the workplace. Students also learn how to do thorough, imaginative cases analyses, using analytical tools as well as creative techniques. 
Virtually all business courses include major assignments that call for setting up a business research plan, gathering business information, writing a business report, and making an oral business presentation. Students learn how business reports and presentations differ from the reports and speeches they're accustomed to doing. They learn what business professors expect and how to deliver it. 
A powerful technique for both instructors and professors is the system of symbols for evaluating papers and giving students extensive feedback on writing problems and how to fix them. The professor needs only to write an abbreviated symbol for a problem; for example, in a paper that lacks necessary footnotes or documentation, the symbol is doc-none. The student looks this up in the front of the text and finds the explanation "Paper lacks documentation 2.5.7" The student then turns to paragraph 2.5.7 in the text, which is a major section, Document Your Sources. Within this section are nine paragraphs explaining how to document a paper with footnotes or endnotes, with numerous examples.

Business Student's Guide: Making A's on Business Course Assignments

Managing Diversity is the most complete and comprehensive textbook for gaining knowledge of people from every major ethnic and lifestyle group in the U.S. workplace. It is the only one that covers all this as well as the basic diversity concepts, such as culture, cultural differences, stereotyping, prejudice, and discrimination, and managing the diversity function within an organization. The basic philosophy encompasses “unity in diversity,” “inclusiveness and valuing diversity,” “what’s it like to be you?” and “evaluate substance over style.” Students get a package that includes textbook, Business Students Guide, and Library Learning Link. Faculty also get a comprehensive Instructors Manual and PowerPoint slides. From the Preface : How This Book Can Change Your Life This book can do more for you than just provide information about changes in the multicultural workplace. It provides tools for you to change your life–if you to choose to raise your awareness, change limiting beliefs, and adopt new success strategies. Transformation, or lasting change, can only take place at the level of belief, so this book is designed to help you open up your worldview–and therefore transform it. Such transformation will open up richer relationships with people who hold quite different worldviews. Is This Book For You? This book is for you if you see yourself as a workplace leader–now or in the future–whether you take a leadership role as the new member of a work team, the head of an organization, or somewhere in between. This book is for you if you’re ready to develop the people power and people skills you need for managing diversity. In this book you’ll get the information you need to make informed choices–as well as the processes for broadening your viewpoints and integrating new success skills into your daily interactions.

Managing Diversity (8th Edition)

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