This exciting new instructional program provides instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several modules to form one-semester or two-semester courses. Or, they may "plug and play" topics to enhance more traditional business courses. Instructors will find that the "Reader's Digest" versions of their traditional course offerings help provide content in areas where there are too few students to field an entire course.

Business 2000: Customer Service

Business & Money

Career Solutions Training Group

Management & Leadership

Cengage Learning'

This text and software package is designed to develop speed and accuracy in entering alphabetic and numeric data using the keypad and top row. Users must already know the alphanumeric keys, but the software will develop job-entry skills. The software measures keystroke speed and accuracy on both straight copy and business forms comparable to those used in the workplace. The dedicated software also includes a Training Center for extensive skill practice and four projects to familiarize users with the skills needed in industry specific data entry careers. These industries are insurance, retail, hotel and medical.

Data Entry: Skillbuilding & Applications (with CD-ROM)

Computers & Technology

Computer Science

Get prepared for the National Retail Federation (NRF) Foundation's National Professional Certification in Customer Service! Retail Readiness is an online and/or print-based certification prep program. The comprehensive online prep course covers retail, customer service, and selling. The Retail Readiness text serves as an optional print resource and study tool--use it alone or to support the online materials. All solutions are included right in the text to make preparation easy and complete. So, the choice is yours--online, print, or both. These materials provide a strong foundation in customer service, retail, and selling and prepare users for the Certification Exam.

Comprehensive Self-Study Manual for Retail Readiness Certification Prep

Greene, Cynthia L.

Townsley, Maria

Workplace skills are filtering into most areas of business education, taught as part of the course. Quick Skills iMPACT Interactive CD (site license) is a NEW interactive electronic tool built from 5 of the best-selling Quick Skills student Learner Guides. It includes updated versions of Customer Service, Decision Making and Problem Solving, Speaking and Presenting, Teamwork, and What Your Employer Expects. Whether the user is a high school student, post-secondary student, or corporate employee, this series can be used for quick, interactive training in workplace skills. The CD package provides a convenient electronic format that is easy to use and a value for the price. Activities enhance the instruction. The interactive CD-ROM includes forms that can be completed electronically and e-mailed to the instructor or printed out. Users also have access to PowerPoint slides and flash files.

Quick Skills (with Quick Start iMPACT Interactive Individual License CD-ROM and Quick Start Guide) (Impact Interactive Text)

Job Hunting & Careers

South-Western Educational Pub

This text targets the fundamental skill of Speaking and Presenting that enhances the reader's opportunity for career success.

Quick Skills: Speaking and Presenting

Literature & Fiction

This skill-focused book is designed for quick professional skill development in the area of workplace reading.In a short amount of time, users will improve their reading retention from important workplace documents. Covering materials such as letters, memos, the Internet, and reports, this is the perfect brush up for the experienced professional, those re-entering the workforce and those beginning their careers.

Quick Skills: Reading in the Workplace

This text enhances the reader's opportunity for career success by targeting fundamental skills. With a completion time of 8 + hours, Workplace Writing will provide the foundation for clear and concise documents.

Quick Skills: Writing in the Workplace

This text targets the fundamental skill of Listening. With a completion time of 8 + hours, Listening will provide the necessary skills needed in today's workplace.

Quick Skills: Listening

This guide targets basic fundamental skills that enhance the user's opportunity for career success. With a completion time of 8 + hours, Self-Management and Goal Setting will sharpen organizational, time management, and goal-setting skills.

Self Management and Goal Setting (Quick Skills)

This book enhances the opportunity for career success by targeting fundamental skills needed in today's workplace.Covering topics such as thinking outside the box, team decision making and creating positive change in the workplace, Decision Making and Problem Solving will build upon the user's basic knowledge allowing them to feel more confident in this area.

Quick Skills: Decision Making & Problem Solving

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Books by Career Solutions Training Group