Key Element Guide Itil Service Strategy (Pack of 10)

Business & Money

CABINET OFFICE

Management & Leadership

Stationery Office Books

Key Element Guide Itil Service Operation (Pack of 10)

Key Element Guide Itil Continual Service (Pack of 10)

Written by the original authoring team for the ITIL 2011 manuals, this 'Key Element Guide Suite' provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach. 
The titles examine what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means.
 The main focus of each of the Key Element Guides (KEGs) is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycle.

Key Element Guide Suite

Public Bodies

Civil Service Year Book

Politics & Social Sciences

Politics & Government

Global Britain in a competitive age. The Integrated Review of Security, Defence, Development and Foreign Policy (Command Paper) CP 403

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Books by CABINET OFFICE