Addressing the need for modern fire departments to improve service and cost effectiveness while maintaining a level of excellence, this book for the fire safety professional emphasizes the use of Quality Improvement Programs to meet these demands. Describing the planning, training, and teamwork needed to bring about successful QIPs, this text explains their benefits and presents techniques to show that they are feasible and achievable in fire service today. This book explains Total Quality Leadership, identifies improvement opportunities, provides problem-solving techniques, explains the benchmarks for top performance, and provides ways to measure customer expectations and satisfaction. For fire department chiefs and fire safety professionals.

Exceeding Customer Expectations: Quality Concepts for the Fire Service

Bruegman, Randy R.

Criminal Law

Pearson

This thought-provoking, interesting, and sensitive book provides insights into making the transition from fire fighter to fire officer. The author has imparted knowledge from his vast personal experience. Taking over a new organization, building a team, and understanding the future of your department are resounding themes that play throughout the text. The elements of change and organizational culture are explored, as each is an essential element in leading an organization today. Topics explored in this book include: an historical look at fire service; career choices; a success game plan; the transition to command; ethics, politics, and leadership; leading in times of rapid change; and team-building. For fire science/special operations professionals, as well as members of volunteer companies and those seeking careers as fire fighters.

The Chief Officer: A Symbol Is a Promise

Business & Money

Job Hunting & Careers

PRENTICE/HALL

Fire Administration offers a balance of information to enable success as a company officer, battalion commander, deputy chief or chief executive officer. The career development model of the National Fire Academy, and the model curriculum of the Fire Emergency Service Higher Education (FESHE) group, industry leaders in fire service education and training, served as a basis for this important text. With experience in a variety of positions and associations, Chief Bruegman brings a real world focus as this book covers principles of leadership and management including support elements such as budget and personnel management, team building and managing change. Evaluations of personal leadership style and importance of the individual in helping to shape the fire service of the future make this a great training tool for leaders and administrators.

Fire Administration

Engineering & Transportation

Lindsey Ph.D, Jeffrey T.

Engineering

ALERT: Before you purchase, check with your instructor or review your course syllabus to ensure that you select the correct ISBN. Several versions of Pearson's MyLab &amp; Mastering products exist for each title, including customized versions for individual schools, and registrations are not transferable. In addition, you may need a CourseID, provided by your instructor, to register for and use Pearson's MyLab &amp; Mastering products. Packages Access codes for Pearson's MyLab &amp; Mastering products may not be included when purchasing or renting from companies other than Pearson; check with the seller before completing your purchase. Used or rental books If you rent or purchase a used book with an access code, the access code may have been redeemed previously and you may have to purchase a new access code. Access codes Access codes that are purchased from sellers other than Pearson carry a higher risk of being either the wrong ISBN or a previously redeemed code. Check with the seller prior to purchase. -- Advanced Fire Administration is a resource for both advanced level fire administration courses and current administrators in the field needing the skills necessary to lead a department in the 21st Century. 2009 Fire Chief of the Year Randy R. Bruegman brings a real world focus as this book covers principles of leadership and management including support elements such as budget and personnel management, team building and managing change, and much more!

Advanced Fire Administration

Advanced Fire Administration is a resource for both advanced level fire administration courses and current administrators in the field needing the skills necessary to lead a department in the 21st Century.  2009 Fire Chief of the Year Randy R. Bruegman brings a real world focus as this book covers principles of leadership and management including support elements such as budget and personnel management, team building and managing change, and much more!

Advanced Fire Administration + Myfirekit and Myfirekit Student Access Code

Text only. This product does NOT include a MyFireKit Access Code Card. To purchase the text with a MyFireKit Access Code Card, please use ISBN: 0-13-282439-6 Advanced Fire Administration is a resource for both advanced level fire administration courses and current administrators in the field needing the skills necessary to lead a department in the 21st Century. 2009 Fire Chief of the Year Randy R. Bruegman brings a real world focus as this book covers principles of leadership and management including support elements such as budget and personnel management, team building and managing change, and much more!

Advanced Fire and Emergency Services Administration, Second Edition includes all of the information necessary to provide the current or future chief officer with the knowledge to lead and prepare their organization while making the necessary shifts to be relevant and sustainable in the future. The text is designed to be a progressive primer for students who are seeking more knowledge about fire and emergency service administration. It demonstrates the importance of the following skills necessary to manage and lead a fire and emergency services department through the challenges and changes of the 21st century: Persuasion and influence Accountable budgeting Anticipation of challenges and the need for change Using specific management tools for analyzing and solving problems With Advanced Fire and Emergency Services Administration, Second Edition, learners will see first hand how the leader of a fire and emergency services department develop internal and external cooperative skills to create a coordinated approach to achieving the department's mission and goals.

Advanced Fire & Emergency Services Administration with Navigate Advantage Access

Jones& Bartlett Learning

The Principles of Fire and Emergency Services Administration, Second Edition provides in-depth information needed to be a successful company officer, battalion, commander, deputy chief or chief executive officer, providing the necessary base curriculum to meet the FESHE requirements. With experience in leading various departments and national organizations, Chief Bruegman’s experience as a brings a real-world focus on the principles of leadership and management in a changing environment. This text will help you to understand your personal style and tendencies so you can develop your leadership abilities and capacity, with a focus on preparing you to be successful in the future. This text brings a focus on leadership ethics, team building, analytical approaches to the fire and emergency services, continuous quality improvement, community risk reduction, and looks at future trends that will impact the profession. Principles of Fire and Emergency Services Administration, Second Edition answers three key questions for aspiring fire service leaders: What are the important issues for leaders in today’s fire and emergency services? What will make a leader become more successful in the future? What makes excellent fire and emergency service leaders? Principles of Fire and Emergency Services Administration, Second Edition answers these questions in 12 concise chapters and will enable you to succeed as a Company Officer, Battalion Commander, Deputy Chief, or Chief Executive Officer. Each chapter covers a critical fire and emergency service leadership topic and provides meaningful real-world perspectives. Chapter Preview Chapter 1: Our Heritage and Our History - Focuses on the historical events that have forged today’s profession and the lessons that are reflected in each organization. Chapter 2: Preparing for Your Future - Delivers the tools you need to draw a personal roadmap for success. Chapter 3: Principles of Leadership and Management – Demonstrates how the academics of leadership and management research are actually applied on a daily basis. Chapter 4: What Is Your Leadership Style? – Enables you to identify how you lead and manage and why you lead that way. Chapter 5: Leading and Managing in a Changing Environment - Provides an insightful look into how we handle change on a personal and organizational level. Chapter 6: Leadership Ethics - Focuses on the elements critical to ethical leadership and management practices. Chapter 7: Personnel Management: Building Your Team - Explores the elements of team building and explains how to blend various personalities to get the most from your team. Chapter 8: Managing the Fire and Emergency Services - Focuses on the support elements so vital to every organization, budget, and personnel management. Chapter 9: Analytical Approaches to the Fire and Emergency Services - Delivers an in-depth look at the history of deployment practices in the United States and provides the basis to begin developing a standard of coverage model for your own community. Chapter 10: Continuous Quality Improvement for the Fire and Emergency Services – Explores the methods of quality improvement and how the methods enrich the services delivered to citizens every day. Chapter 11: Community Risk Reduction and Resiliency - Provides an in-depth overview of the changes in disaster planning and response since September 11, 2001. Chapter 12: Shaping the Future - Explores the possibilities of what may occur in the fire service, and how you can play an important role in helping to shape the future of the fire service. A Complete Teaching and Learning System for Today’s Learners This text is an integral resource for officers, those studying for promotion, individuals taking civil service examinations, and fire science students. It is part of an integrated teaching and learning system that combines dynamic features and content to support instructors and to help prepare students for their leadership career in

Principles of Fire and Emergency Services Administration includes Navigate Advantage Access

See the best price to sell, buy, or rent books by Bruegman, Randy R.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Bruegman, Randy R.

See the best price to sell, buy, or rent books by Bruegman, Randy R.. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Exceeding Customer Expectations: Quality Concepts for the Fire Service

The Chief Officer: A Symbol Is a Promise

Fire Administration

Advanced Fire Administration

Advanced Fire Administration + Myfirekit and Myfirekit Student Access Code

Advanced Fire Administration

Advanced Fire & Emergency Services Administration with Navigate Advantage Access

Principles of Fire and Emergency Services Administration includes Navigate Advantage Access