Undercover User Experience Design (Voices That Matter)

Bowles, Cennydd

Box, James

New Riders

Once you catch the user experience bug, the world changes. Doors open the wrong way, websites don't work, and companies don't seem to care. And while anyone can learn the UX remedies usability testing, personas, prototyping and so on unless your organization 'gets it', putting them into practice is trickier. Undercover User Experience is a pragmatic guide from the front lines, giving frank advice on making UX work in real companies with real problems. Readers will learn how to fit research, ideation, prototyping and testing into their daily workflow, and how to design good user experiences under the all-too-common constraints of time, budget and culture.

Undercover User Experience: Learn How to Do Great UX Work with Tiny Budgets, No Time, and Limited Support (Voices That Matter)

Computers & Technology

Computer Science

New Riders Pub

‘Eloquent, insightful and utterly readable: a must read for anyone who is inventing the future or cares about living in it.’ —Christina Wodtke, Stanford University
‘Cennydd’s long-lens view of ethics is exactly what designers, product managers and builders of today’s digital products need.’ —Azeem Azhar, Exponential View
‘Destined to become a well-thumbed classic.’ —Alan Cooper, author of The Inmates Are Running the Asylum.
Technology was never neutral; its social, political, and moral impacts have become painfully clear. But the stakes will only get higher as connected cameras will watch over the city, algorithms oversee society’s most critical decisions, and transport, jobs, and even war will become automated. The tech industry hasn’t yet earned the trust these technologies demand.
Based on Cennydd’s years of research and consulting, Future Ethics transforms modern ethical theory into practical advice for designers, product managers, and software engineers alike. Cennydd uses the three lenses of modern ethics to focus on some of the tech industry’s biggest challenges: unintended consequences and algorithmic bias, the troubling power of persuasive technology, and the dystopias of surveillance, autonomous war, and a post-work future.
Future Ethics is an intelligent, quietly provocative book that challenges technologists to stand up for change, and teaches essential ethical principles and methods for building a fairer future.
Cennydd Bowles is a London-based designer and writer with fifteen years of experience and clients including Twitter, Ford, Cisco, and the BBC. His focus today is the ethics of emerging technology. He has lectured on the topic at Carnegie Mellon University, Google, and New York’s School of Visual Arts, and is a sought-after speaker at technology and design events worldwide.

Future Ethics

NowNext Press

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