An introduction to understanding, eating and enjoying vinegar.

Zingerman's Guide to Good Vinegar (Zingerman's Guides to Good Eating Series)

Ari Weinzweig

Dancing Sandwich Enterprises

2009 Zingerman Press; First Edition

Zingerman's Guide to Better Bacon: Stories of Pork Bellies, Hush Puppies, Rock 'n' Roll Music and Bacon Fat Mayonnaise

Zingerman's Press

Zingerman's is a Utopian version of corporate America in which the company leaves added value everywhere it does business. Every on of it's Community of Businesses leads its category for innovation, excellence and community minded citizenship - and each one brilliantly benefits the others.

Zingerman's Guide to Good Leading, Part 1: A Lapsed Anarchist's Approach to Building a Great Business

Business & Money

Business Culture

Part 3 continues to share the "secrets" that have helped take Zingerman's from a 25-seat, 4-person start up to a nationally known, $49,000,000-organization employing over 600 people. It includes Secrets #30-39 and explores the author's belief that some of the most important work we do to build great organizations and lead rewarding lives is the work we need to do within ourselves. The book includes essays on the Zingerman's approach to managing ourselves, mindfulness, leadership at the four levels of organizational growth, personal visioning, why the way the leader thinks will be manifested in the way the organization runs, creating a creative organization, and more.

A Lapsed Anarchist's Approach to Managing Ourselves (Zingerman's Guide to Good Leading)

Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance.Some of Zingerman's time-tested --Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. --You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. --Employees who are rewarded, respected, and well cared for treat customers the same way.

Zingerman's Guide to Giving Great Service

This Audiofy audiobook chip packs Ari Weinzweig's full 3.5 hour reading of "Zingerman's Guide to Giving Great Service" on a tiny memory card. A single Audiofy audiobook chip, hardly larger than a stamp, holds a complete digital audiobook, and saves the last listening position automatically, unlike CDs. With an SD memory card slot or low-cost adapter - like those for digital cameras - this Audiofy audiobook chip can be played on Microsoft Windows and Apple Macintosh desktop computers or laptops (Microsoft Windows XP/2000/Me/98, or Apple Mac OS X 10.3.9 and above) or transferred to Apple iPod media players. Audiobook chips also move seamlessly to most Palm OS and Pocket PC handheld PDAs with SD expansion slots, as well as Treo and Windows Mobile "smartphones" (Palm OS 5.2 or Windows Mobile 2002 and above)... Do you really need another audiobook on customer service? There are hundreds you could choose from, and you've probably read at least a dozen. Why should you take advice from a deli with a funny name in Ann Arbor, Michigan? Because the way Zingerman's teaches services is different, better and more successful than the way others do it. Because while most customer-service audiobooks give you philosophy and theory, Zingerman's tells you exactly what to do and exactly how to do it. Because one of Zingerman's founding partners, Ari Weinzweig, has distilled the most important facts about effective customer service into concise and snappy formulas that are easy for you and the people who work with you to remember and use. Discover: * Five elements of the Zingerman's approach. * Three steps of great service. * Five steps to handling customer complaints. * Three ways to measure service. * Five simple hiring tips. Do you really need another audiobook on customer service? Yes! But after you listen to this one, you won't.

Processes & Infrastructure

Audiofy/Listen & Live

See the best price to sell, buy, or rent books by Ari Weinzweig. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Books by Ari Weinzweig

See the best price to sell, buy, or rent books by Ari Weinzweig. BookScouter helps to compare book prices from 25+ online bookstores and 30+ buyback vendors with a single search.

Zingerman's Guide to Good Vinegar (Zingerman's Guides to Good Eating Series)

Zingerman's Guide to Better Bacon: Stories of Pork Bellies, Hush Puppies, Rock 'n' Roll Music and Bacon Fat Mayonnaise

Zingerman's Guide to Good Leading, Part 1: A Lapsed Anarchist's Approach to Building a Great Business

A Lapsed Anarchist's Approach to Managing Ourselves (Zingerman's Guide to Good Leading)

Zingerman's Guide to Giving Great Service

Zingerman's Guide to Giving Great Service